Royalty Packs help instill confidence and empower young girls while having fun. Being a princess is about more than pretty dresses and tiaras. For commonly asked questions, shipping and refund policies please visit our website.
Q: We ordered the Royalty Pack for our 12 year old granddaughter. It came in as a, “mini pack.” I did not sign up for that & pd full price for 3 months. Is there a difference w/ the regular subscription?Asked by Kara W., December 2020
We sell a bigger seasonal box on our website. The smaller boxes are monthly minis and named as such on our website. On Cratejoy you can only see one option. I will be sending a sneak peak of January's box out tomorrow and I'm sure you will be more than happy with the contents. It includes a personalized item. I am also sending your granddaughter a bonus item in the next box. Please forgive our mistake.
Q: When will my box be shippedAsked by Stacy A., December 2020
We will start shipping the December box on December 9th.
The tracking on my Packages still says in pre-shipment on December 9th. It's now December 21st. I reached out to the seller on December 17th and still have not received a reply.
Q: with the first box can you please send right away i actually need it by the 13 th of this month but other months will be whenever. thanksAsked by Jessica W., March 2020
Hi! Your box has shipped! There may be an error in the email address you provided because I was unable to respond via email.
Q: My daughters pack came in and it is smaller than expected. The description says it is a ‘mini pack’? But that is not what I thought I was buying. Is this a mistake?Asked by Karrie D., December 2020
I see now why it's confusing. We sell a bigger seasonal box on our website. The smaller boxes are monthly minis and named as such on our website. On Cratejoy you can only see one option. I will be sending a sneak peak out of January's box out tomorrow and I'm sure you will be more than happy with the contents. It includes a personalized item. I am also sending your daughter a bonus item in the next box. Please forgive our mistake.
I love that you personalize something in every box. My daughter can't figure out how someone knows her name...lol. These boxes are really a step above the other juvenile boxes. They make her feel older and more mature. Really good job!
Thank you! So glad to hear you both like the box!
Shipping is awful. Received an email saying it shipped on January 21, 2021. It’s February 5, 2021 and the post office still has not received the package to actually ship. It’s not worth the price, especially since the shipping is so inconvenient.
I got this subscription for my neices (10 and 13) for Christmas. Not worth the money for the items in the box. Shipping is horrible - label created on Jan 21 and still waiting for item to be shipped 8 days later!?!?!? Go to the dollar store and throw a few items in a box with lots of paper and send it - you will save money and the child may actually get the box.
We just received the first box of our subscription and we were very disappointed. Based on pictures from past boxes, we were expecting something very different. Unfortunately we did a prepaid six month subscription and so far feel like this is a big waste of money.
Buyer beware. I ordered for my daughter for Christmas. Did a 3 month subscription. That would mean a box in December, January & February. The 1st box arrived not taped shut. I contacted Royalty Packs and discovered a missing item. They offered to send out in next box or separately. I chose next box. We never received a box in January. It came mid February (box #2). We have yet to receive a February box. Items are cheap and the picture and description is very misleading. I feel terrible for my 12 year old daughter. She loves getting mail and there is no excitement with these boxes.
I am usually one to read all reviews and take the bad ones with a grain of salt and like to judge things for myself. In this case I would believe the bad reviews. My daughter just received her box today 1/8 which was shipped on Dec. 17. I understand there was a backup with the mail, so not entirely their fault. She was extra excited due to the extended anticipation of having to wait so long for the box. When she opened it she looked at me in utter disbelief as if it were a joke. This box is NOTHING like ANY of the pictures posted and not worth the money whatsoever. I'm glad we only did a single month to try it out first. The items in there were a joke and the box was not sealed shut. Honestly we thought maybe someone had gotten into the package and stolen stuff out of it while in transit, but after reading others had a similar experience I see it must have really just been a bad box. It had a face mask, lip mask, lip gloss, nail stickers and a very cheap dollar store hair clip. It was about $5-$7 dollars worth of stuff maybe and that is generous. The box was full of crinkled paper which filled the box more than the actual products itself. I feel like I got ripped off and the worst part was the disappointment in my daughter's face because this was for her...
I will sadly never get this again. My daughter is 13 and got her box and looked at me as if it were a joke....we are very disappointed. Also, the white box wasn’t even taped; we were supposed to get a UNIQUE gift with her name or initials and got NOTHING remotely close.
Hi! I'm sorry our December box disappointed both you and your daughter. Please reach out to me via email so that we can talk about it and make this right!
Misleading information. No personalized item and cheap, nondescript items in box.
I did contact the seller and no effort was made to correct.
I actually replied to your email right before you submitted this review. I'm sorry our December box did not live up to your expectations. We don't promise to include personalized items in every box. We just very often do. We did not personalize this month in order to get boxes shipped much earlier than we usually do. We typically have more time to get them done. Next month's box does feature a personalized item and spoilers are coming next week.
We saw royalty packs on Hello subscription and i must say that everything she gets has been adorable. The notebook my daughter got last month has inspired her to journal everyday. She's only 5 but its so cute!
I got my daughter 6 months of Royalty Packs since her mom gets a few boxes every month. We are in month 3 and she loves it. Makes her feel special.
Our January boxes theme is all about pampering and self care! Nothing better than a good spa day to chase the winter blues. The highlights were adorable fluffy animal sleep masks and personalized initial hairbrushes!
The Monthly mini theme for March was Spring! The older princesses received flower crowns while little princesses got flower bunny headbands! The crowns are adjustable to fit every head with a beautiful satin ribbon in the back. The personalized item was a makeup bag. The box was then finished with a special pen (varied between age groups) and a lip balm! So pretty.
Our August Theme is Back to school! Whether your learning in person or virtually, celebrate with a personalized pencil pouch, a confidence boosting bracelet and a few other fun gifts!
Filled with things to promote a serene sleep, we featured personalized satin pillowcases, fluffy sleep masks, diamond nightlights and our special all natural serenity pillow mist.
It’s our birthday and we’re celebrating with you! Each box featured our new cake pop lipgloss that smells like vanilla birthday cake and has real sprinkles! The personalized makeup bags are perfect for storing all of your fav accessories. Our fit for a princess necklaces are special because they come with each girls initial and a pretty tiara.
Subscriptions automatically renew. Cancel anytime.
We ship on the 20th of every month. Order by the 15th to get this months box. Please be sure to leave her name in the shipping...