I ordered Saloon Box for my husband as a birthday gift. I read a countless number of good reviews and decided I’d give it a try. I did not have a great experience with them. I got one email saying that my package was shipped then a week after no confirmation number or tracking number. I sent two emails and didn’t hear back for over 24 hours so I disputed the charge on my credit card because I thought maybe it was a scam and I was not receiving a box. As soon as I did that I finally got an email with a tracking number. My husband did finally recieve his gift - but inside was no note from me that was supposed to be included- and I was not happy about it. I think they need to have a contact number clearly listed on their website and they should be able to respond a little quicker than 24 hours. The drinks my husband made were good so I’m giving them three stars.