I was so excited to receive my first subscription and rightly so. I enjoyed every item looking forward to my next box.
This box has new and novel things every month, and I couldn't be happier with it. I'm a fountain pen collector, and Saturated in Ink's pens are almost always something I've never seen before. Custom inks, charming little notebooks, stickers and other extras--everything is on-theme and fountain pen friendly.
I ordered this box along with a handful of others. This is the one I still subscribe to, and I've never been disappointed.
The only thing and I mean the only thing that was wrong was that the sample of the ink came in a bottle that made it difficult to fill the pen with . I had to put the ink in another bottle so the ink level reached the top of the nub so I could fill the converter. Beyond that it was excellent and I can’t wait for my next box !!
I received my first box, and it just wasn't for me. So I cancelled, I received the cancellation letter, and yet I STILL am getting renewed every month for the past 2 months! I'm frustrated with this and can't seem to get them to stop! Do yourself a favor and avoid this company at all costs.
I took a look at your account to check what was going on and it appears the issue with your renewal was due to the timing of your cancellation. I send out reminders before your box renews and confirmation after your box renews so that if you’re on a month to month plan you have notice between renewals to cancel. It appears you cancelled after the renewal date so your cancellation was applied to future boxes. Since you had already paid for this month’s box it shipped. I sent you a more detailed email with what I can do to help you out, but I want to know that I’m here to help and definitely not to cause you any frustration! Thanks for...
Saturated in Ink has great customer service and is very professional. I'd never tried a subscription box before, and they answered all my questions promptly and were very friendly. Once I signed up, I was sent an email with more information about them and their website, and when my box was shipped I was sent an email with the tracking number, etc, which I really appreciated.
I am disappointed, though. While the box was packaged nicely, and the items were nice as well, I was really looking forward to a fountain pen, something difficult to find where I am at. I do a lot of writing, and it's far easer to use than a ballpoint. However, when I opened the box there were two calligraphy dip pens, ink, a pen holder, and a notebook (2/3 of which the ink probably won't show up on, as the paper is dark). Calligraphy pens aren't hard to find (or that expensive), and I was really looking forward to my fountain pen. It's not that the set isn't nice, but...when they said "sometimes we include other pens", I thought they meant with the fountain pen, not in place of it. I feel like I didn't exactly get what I paid for, and certainly not what I was really looking forward to.
I'm sure this isn't the norm, but I'll say I was disappointed in the items, purely for the fact that they weren't what I felt I was buying. The service is friendly and...
Got my first box and priced the items on amazon. The value was approximately $17.00. The cost with shipping was $17.77.
I'll subscribe for one more box to see what comes through, I like that it's things I wouldn't buy myself. I'm not blown away, but I'm open to trying it again next month.