Q: how do you claim to have the best in customer support when i can't find any way to contact you? Asked by Cone, August 2019
Q: I have yet to receive my box. I placed my order on June 30th to be shipped on the 15th. When will I receive it?Asked by Lilian M., July 2019
I am having the same issue right now.
Q: I ordered on July 4th and haven’t received anything saying it’s been shipped or when it’ll arrive Asked by Edward H., July 2019
Q: why have i been billed twice for a package i have not received? it is now the 29th of august. i signed up 22 of July i will be billed a 3 time in 2 days and still no package has arrivedAsked by Cone, August 2019
good luck ever receiving your order. I've been billed for 2 months over $80. still haven't gotten any thing. multiple emails and not a word back! total rip off
Ordered in June. Still hasn't shipped. Cratejoy ended up refunding everything. Bc no one would reply.
Began a subscription on 6/27, nearly a month later and the seller still has yet to ship my order or respond to any communications. Filed a ticket with Cratejoy a week ago and they have not given any sort of update on what my options are or how they intend to remedy the situation.
Avoid this seller and Cratejoy in general.
Still never received anything! No refund, no box!
Do not order from them you will never receive your box
It has been two months and I never received a product. I reached out to the company about a week after I should have received it, and haven't heard back. Will not be using again
Been billed and haven't received anything in 2+ months.