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Shark Week Survival Kit LLC reviewsReviews

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Mar 09, 2020
2 Reviews
9 Helpful Votes
Subscribed for 2 months

As per a recent email I’m about to be charged a 3rd time, yet I’ve only ever received one box. And that box was horrid. A product leaked rendering everything else unusable. Snacks and teas were not in sealed packages, just plastic baggies twist tied closed with no nutrition labels which is dangerous for those with allergies. I wanted to wait to cancel to see if my next few boxes were better, well I’ve still not received the box I was charged for a month ago. I’ll go back to another sub service with better customer service.

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Shark Week Survival Kit LLC said...Mar 09, 2020

Hello! We got your email and I’m so sorry that you didn’t reach out to us before! Your box has shipped for March and you did receive the February box already so we haven’t charged you for anything you won’t receive. I will happy credit your account for any spilled product! We specify that we source from small, female owned businesses so you are correct, sometimes (more often than not) products are not factory made. Boxes ship on the 4th of the month, every month so after being charged your renewal in February your new box was shipped on March 4th! I just checked your tracking and it is in route, I’ll be happy to credit your account for. The spilled...

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