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I ordered this subscription before Christmas as a gift. Although it says the boxes are shipped on the 20th of the month, it is now February 8th and the recipient has not yet received anything, nor have I received any notification about the shipment. Not very confidence inspiring! I'll wait to see if I get a helpful response from my question to the seller. If not, I'll be requesting cancellation and a full refund. I hope it works out, as the recipient was really looking forward to getting her box.
I really enjoyed my first ShelfLove Crate (August 2018, 'Unlikely Heroes', this is an overdue review) I did order it thinking it had a different book than it did but I still really enjoyed the box and I'm looking forward to reading the book. My favourite item is the Groot popsocket! I'd love to see more popsockets in book subscription boxes! The Doctor Who mug is also epic. My whole family loves Doctor Who (though I haven't watched for a long time) and this mug is so big and cozy that it now belongs with the family mugs for everyone to get use out of it. 😊 . I think this company has really great curation and look forward to ordering more boxes from them. You can check out my unboxing flatlay and keep an eye out for the February 'Warrior Woman' unboxing over on my Bookstagram @bookie_becca.
My daughter and I love this box. We wait patiently (most of the time) for this box to come. My daughter has loved all the extras that have come with each box. Keep up the good work!
I do not recommend SHelfLove as I have been very disappointed with my ShelfLove subscription. In February 2019 I was signed up for my first box but, due to my own fault, I only received the book [I’d accidentally signed up for book only]. The support staff was very helpful and had that three-month subscription canceled and was signed up for the actual box subscription staring in April. This is where the issues began.
March of 2019 there was an issue with the items; apparently the mugs were broken and they needed a new shipment, hence a delay. Total fine and understandable. Weeks later, when it finally did ship, my tracking was “pre-shipment” for over a week. I emailed and was assured my box would be there soon. Nothing. A few days later I receive a mass email saying the shipper messed up and the boxes were never shipped. Eventually everyone got together and shipped the March box. Received it in April.
April comes. EXACTLY the same issue. My shipment is listed as in “pre-shipment” for over a week. I email and am assured at first that the boxes have shipped and my tracking will update. Received a mass email on April 30th saying there was a “stock error” and items were “held in customs.” The email assured that they were “extremely frustrated at this time, and can assure you we have been working with our new packing facility to prepare to make the move as seamless as possible.” It...
We enjoyed each of the boxes we received. Most of the items in each box were interesting and/or unique. We have decided not to renew just due to managing budgets. Unfortunately, it appears there is an automatic renewal and it is not easy to cancel. Hence why I gave it 3 stars. I have sent a note and hope for a quick response.
Terrible. Cancelled subscription before all had arrived. They don't ship until the 20th of each month. They tell you that up front. What they don't say is how long after it has "shipped", it will finally arrive. Ordered first box on 11/23. It arrived 4 days after it shipped. 12/17/18, got an email stating package was on its way. It never arrived. Decided I was not a fan of the lag on ship time and wanted to look at a different company for future subscriptions. Cancelled the subscription so that my card would not be charged again. Got an email stating my prepaid shipments would still come, but none after that. I never got the second shipment and they never sent out my third. Will never do a subscription with so few reviews as a gift for my kids again. Lesson learned. Hopefully I will get my books or my money.
I just unboxed my first Shelflove Crate box (September) and I just adore it! I won't spoil what's inside but everything is so different and the books related are some great reads! I can't wait to dive into this month's book, and next month's box!
>definitely subscribe to this, I sure did<
Thank you to everyone at Shelflove!!!!!
i received my Shelflovecrate and i was in love with it. The book did have some damage on it from its journey to me but the Shelflove team was amazing and responded to my email with in hours of me sending. They also sent me a replacement copy of the book because mine got damaged. The products that came in the box were incredible cute and i knew right away which series they were from.
This box is absolutely fantastic, you can tell how much thought and love goes into it!
I bought a December box and was blown away it was filled with such amazing goodies and I couldn't be happier it's the best subscription box I've ever received and I can't recommend them enough just incredible.