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After watching a bunch of youtubers open this box and falling in love with the items I thought I would give a try. I think their products are beautiful and well catered. However, this book box has the WORST customer service I have ever experienced. It took them a month, a MONTH, to fulfill an order I placed with them and then once I got it, it was missing an item. Not once did the customer service team contact me to let me know that their shopify was experiencing problems. I had to contact them to see what the hold up was and I was notified by some guy that they were having difficulty fulfilling orders. I would say you subscribe to this box with the risk of never getting it. I am STILL waiting for the box I purchased.
First let me say we are taking your review very seriously. We sincerely apologize for the delays you have experienced. To that end we are looking at ways to better streamline our procedures and processes. We value you as a customer and strive to be transparent about keeping our customers informed. We have not met your expectations and again, we are sorry to have fallen short of what you expected from us. Thank you for your patronage and best wishes that we see you again.
Thank you from us at Shelflovecrate.
I've only gotten a few boxes from them. I usually get the "book only" option just because I'm picky about merch from any box. They seem to have a good selection of curated items and most seem to be pretty good quality. The boxes I've received, I've enjoyed. Their special edition boxes are always amazing.
Today is 4th September
HAVE yet to receive the crate!!!
I ordered this subscription before Christmas as a gift. Although it says the boxes are shipped on the 20th of the month, it is now February 8th and the recipient has not yet received anything, nor have I received any notification about the shipment. Not very confidence inspiring! I'll wait to see if I get a helpful response from my question to the seller. If not, I'll be requesting cancellation and a full refund. I hope it works out, as the recipient was really looking forward to getting her box.
I really enjoyed my first ShelfLove Crate (August 2018, 'Unlikely Heroes', this is an overdue review) I did order it thinking it had a different book than it did but I still really enjoyed the box and I'm looking forward to reading the book. My favourite item is the Groot popsocket! I'd love to see more popsockets in book subscription boxes! The Doctor Who mug is also epic. My whole family loves Doctor Who (though I haven't watched for a long time) and this mug is so big and cozy that it now belongs with the family mugs for everyone to get use out of it. 😊 . I think this company has really great curation and look forward to ordering more boxes from them. You can check out my unboxing flatlay and keep an eye out for the February 'Warrior Woman' unboxing over on my Bookstagram @bookie_becca.
My daughter and I love this box. We wait patiently (most of the time) for this box to come. My daughter has loved all the extras that have come with each box. Keep up the good work!
I just unboxed my first Shelflove Crate box (September) and I just adore it! I won't spoil what's inside but everything is so different and the books related are some great reads! I can't wait to dive into this month's book, and next month's box!
>definitely subscribe to this, I sure did<
Thank you to everyone at Shelflove!!!!!
i received my Shelflovecrate and i was in love with it. The book did have some damage on it from its journey to me but the Shelflove team was amazing and responded to my email with in hours of me sending. They also sent me a replacement copy of the book because mine got damaged. The products that came in the box were incredible cute and i knew right away which series they were from.
I'm loving Shelflovecrate that are so amazing! Everything i've gotten in the box has been so amazing so far. The books they pick have been such great picks. High quality. Ive gotten two boxes so far. First one was amazing and came with a beautiful wall hanging art. Amazing smelling candle! Stunning tote. They put so much thought and care into these boxes.
OMG! This box! I am ridiculously in love with everything that came in the box! ESPECIALLY the canvas print of Prythian from ACOTAR! This just made this month's box so much better for me! It is absolutely GORGEOUS! And the fact that the book is one that's on my TBR list! SCORE!
The one complaint I have is that they included a print of a quote from the book and spelled 'strength' wrong. But no biggie really. The book and map print totally did it for me!
I will NEVER get rid of my subscription for this book box!
LOVE LOVE LOVE!