Q: Do I only get charged $25 for the box and then if I decide to keep any of it then I pay for the items themselves after I get the box?Asked by Lauren F., March 2020
Hi Lauren, that's right, the styling fee is $25. Our stylists will then curate your box using all the preferences you share with us in your style profile. We will ship your curation to your door (free shipping) and then you get to try everything on before deciding which pieces to purchase. For anything you purchase, the $25 styling fee you paid is credited toward it. For anything you'd like to return, we include a free prepaid shipping label for you to mail back those items. Hope that helps!
Hi Lauren, that's right! You get your items, try everything on, and then decide what to buy. For anything you buy, the $25 is credited toward it. If you don't find anything you like, we'll work with you to tweak your size or style for your next box. The more you share with us, the better our styling is!
Q: Does the $25 styling fee apply to the whole box or each individual item you keep?Asked by Erin B., December 2019
Hi Erin, the $25 styling fee applies to any items you decide to purchase in the box!
The $25 styling fee is applied to any items you keep from the box. You don't have to get the entire box to get the $25 credit applied.
Q: I'm VERY small and petite I don't like buying clothes without trying them on first plus I would per fer a profile to check sizes Asked by Tina R., August 2019
You will love short story. They are good at finding clothes to flatter you no matter what size.
After signing up you'll be prompted to fill out a style profile. That's where you can tell us all about your sizes, style, budget, and any special requests. :)
Q: Hi, i signed up and it said my order will be shipped!! But i did not receive any style quiz to select my size and preferences!! What should i do now?Asked by Roshini R., July 2021
Hi Roshini! You should have received an email immediately upon signing up with a link to complete your style quiz. Once in a while our emails will end up filtered to the wrong folder--no worries. I just regenerated the email. Please let me know if you've received it and we will expedite your order!
I’ve only received one box but I’m very happy with the selections. The items arrive in a box which is much nicer than a bag. Easy returns. I plan to continue this subscription.
Don't love the styling fee, but overall great options for someone with short legs!
Never received shipment - it was a gift to my daughter who was asked to give them a card number before shipping - that was not my understanding of how this worked.
I would like to get a refund of the $25 that was paid
When I saw this box on CrateJoy, I knew I had to try it. When it comes to clothes, I am alway settling or having to get things altered due to the fit never being just right. In my first box, the most perfect pair of jeans was picked for me. I adore the style, the fit, and the quality is phenomenal! Who knew jeans could look and feel good. They have become my go to jeans. I also got a new shirt in an everyday, causal style that I absolutely adore. Even the pieces I passed on were high quality and the right fit for me! To say I am empressed would be understating it. I can’t wait for my next box! No more settling for me.
I’ve tried most of the other styling boxes — you know them — and been disappointed by fit and quality. Short Story, though, absolutely aces it. For reference, I am 5’2”, weigh 190 pounds, and usually wear a 16-18. Regular sizes are always too long in the torso and rise. But my Short Story stylist found me three tops and two bottoms that fit perfectly and flattered my apple shape, including the best-fitting, most comfortable jeans I have had in decades. She also paid attention to the details in my requests (no black, longer sleeves, etc. ) I can’t imagine shopping without this service. They do the sourcing I can’t do. And the quality is good, the prices reasonable. I am thrilled with Short Story.
The box was full of great clothes but the size was not right
Finally clothes that fit! I can't say enough about Short Story. They are wonderful about picking out pieces that fit me and match my style. Shopping for petite clothes can be so difficult and time consuming. All of us short ladies know what it is like to try and find jeans that fit! Short Story nailed it and sent me a pair in my first box that fit perfectly! Try it out-you won't be disappointed. :) Rachel
I honestly didn't know I needed petite styling until I received my first Short Story box as a birthday gift and three boxes later, I've been so pleased! What sets Short Story apart from other subscription boxes is how well my stylist listens to me. I have kept at least a few items from every box and it's been a great way to update my closet in a socially distant way.
5 stars no doubt. Getting a Short Story box in the mail is one of the highlights of my month. The clothes are always tailored to my sense of style and in my price range. Plus, the note that you recieve from your stylist which explains the clothes they gave you and how they would style them is so helpful, and makes the whole process feel very personalized. I couldn't recommend it more!!
I tried Short Story on a whim and was pretty shocked how much better I felt in clothes that were the right length for me (I'm 5'4"). I get so many compliments on the pieces I've kept. The stylists do a great job taking your personal preferences into account, they will read your profile and check out your Pinterest board and it definitely shows. If you're short you HAVE to try this. As far as I know, no other subscription service is doing what Short Story is doing right now, at least not as well!
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