Q: How much does shipping cost?Asked by Jamie W., April 2019
Shipping for people in the US is $2.99.
Q: How many cups of tea can you make with each sample you receive?Asked by Lisa W., September 2019
Each sample of tea includes 10 grams of loose leaf tea. Typically a cup of tea uses 2g to 3g of dry leaf. And all of the teas can be brewed more than once.
So you can get 4 to 5 cups per tea easily, and 10+ isn't crazy.
Q: How much does the shipping to Europe cost?Asked by Hanga E., August 2019
For the following countries, the shipping is $5.49/box.
Australia, Austria, Belgium, Brazi, Canada, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Great Britain, Greece, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Netherlands, New Zealand, Norway, Polan, Portuga, Singapore, South Kore, Spain, Sweden, Switzerland
If the country is not on this list or is the United States, then at this time Simple Loose Leaf doesn't ship to them.
Q: Can we tell you which teas we dislike so we don't receive them? I don't like Earl Greys, minty, lemon, or hot spices.Asked by Robin A., July 2020
Right now, we don't offer product customization. Because of the partnership we have with a developmental work center, one of the few trade-offs we have to make is the ability to offer specific customer preferences when sending a customer a box.
Tried all the teas in my box within 3 days. They are all very tasty and some that I may not have bought on my own without trying these first. The blood orange is by far my favorite for the evening while I sit on the porch and enjoy a cup.
I LOVE this company. I'm glad I gifted myself this box. Favorite tea- blood orange, pina colada and sky at sunset. The first two I have ordered repeatedly on Amazon. Glad I found this !!
I really liked the teas so far! It is a good variety and good amounts of the tea. I am drinking it a lot, but I still have some remaining! I especially loved the blood orange tea, it is very tasty! The Formosa Oolong seemed a little less fresh, as it didn't brew as well though a followed the directions- there was no flavor in the tea. Overall I really like this subscription and will continue it.
Cute and simple and the teas taste great!
Always great teas!! :)
Product is great, arrived abit late compared to other boxes, took till the 7th.
Great selection of products. Everything was packaged beautifully and arrived very quickly.
Delicious teas! I opted for the variety and have enjoyed each tea very much. Each has been just as tasty on the second infusion. I have had a sdcond or even third infusion over ice, which has been delicious. I have not yet finished my first shipment and am looking forward to my next shipment. I definitely recommend!
I bought this for a friend and she was thrilled!
They did everything they could to help me and if customer service was all that mattered, they'd get all the support I could give.
Unfortunately due to the Pandemic, my parcels have been lost in transit.
They have responded with a refund which is very appreciated and unfortunate. As I was truly anticipating the delicious flavours of our subscription.
They were honest from the first sign of trouble and tried their best to resolve the situation, unfortunately, out of their control.
Thanks for taking a moment to leave your thoughts and comments. It's unfortunate that right now we've seen an unreasonable increase in the shipping time and quality of shipping for our international customers. We'll speak with you directly so we can get your membership sorted out. If there is anything else I can help you with please don't hesitate to reach out to us and we'll get you taken care of.
Simple Loose Leaf Tea Co
Upper Left: Rusty Roots Herbal | Upper Right: Rose Grey Black | Lower Left: Mao Zen Hair Needle Green | Lower Right: "OM" Herbal
Uper Left: Apple Cinnamon Herbal | Upper Right: Yunnan 1st Grade | Lower Left: Pumpkin Spice Herbal | Lower Right: White Monkey
Blue Lady Grey Black Tea | Genmaicha Green Tea | Qi Lan Oolong Tea | Blood Orange Herbal Tea