I can't edit my order, can't find out when I'll receive it. Too much hassle.If this continues I will cancel.
I did not like how it said order was shipping. When I emailed customer service they wanted to say it was a few days late after shipment. They need to work with CRATEJOY. I canceled my membership. I am sorry I paid three months in advance.
Purchased this and one other subscription as gifts for my mother. The other one finally came and still waiting for the loose leaf tea. Was charged 2 months ago but no product has arrived. Stick to companies like Ipsy,Birchbox,Justfab who hold standards and customer satisfaction and service to high standards. Along with many others I will be making a formal complaint with the Better Business Bureau since after making multiple inquiries to simply get what I paid for with zero response it is bad enough if it was just for myself but an absolute embarrassment when its purchased as a gift for someone.
They claimed to have sent me a box but was never delivered.
When I tried to contact them about it I was told I could pay more to get another box or try to sort it out with the post office.
Beware, there’s a reason why this is cheap. Don’t waste your money & just go with somebody else.
Per my last review, I decided to use the tea infuser I received from this subscription box because I couldn't find the one I had purchased. It looked like it had already been used when I opened it and I had to wash it and sanitize it. Very disappointed.
Every tea was awful. I tried a few months of this subscription, the service was terrible, they charge my card three weeks in advance. All of the teas I got were nasty and ended up in the trash.
In this you get 4 sample bags of tea (makes two cups each). Subscription best fits someone who likes to try different teas but not commit to buying full amounts. The real value here is going to be the % off code you get every month so that if you really love a tea you try, you can buy it for fairly cheap!