Q: I am allergic to oranges and I HATE strawberries. Does this service take into account preferences?Asked by Kathleen D., May 2022
Hello! While we do take notes on customer preferences we do not recommend anybody with an allergy to order from us due to cross-contamination.
Q: Can i request to include instructions that are in braille? I want to gift to my sister but she wouldnt know what it is because she is blind.Asked by A F., February 2022
Hello! We did research into braille, but due to the way we label the teas, we cannot seem to find a good solution for your sister... I am so sorry and I hope you find her the perfect gift! (You're a thoughtful sibling!)
You can buy Braille alphabet stickers that you can use to label anything, including these teas. Hopefully that tip will help with your gifting needs.
Q: Do I need to buy a infuser separately if I get the mini set?Asked by Jayda S., October 2021
Nope! The mini set comes with the strawberry all silicone infuser that you see in many of our pictures. The deluxe comes with the 1/2 metal 1/2 silicone one!
The diffuser sent with the first order had larger holes than one of the teas. Tea pieces were able to get through the diffuser. For some reason, the diffuser I ordered as an add on was not included in the first shipment. I am hoping it will be in the second shipment so all the teas can be enjoyed.
Q: My son gifted me a subscription for Christmas. Love it, but need to have the delivery address changed. How do I do that?Asked by L P., May 2021
Hello! What an awesome son you have! ;)
Please email us at info@simplicityteas and we will be able to update your new address for you!
I am surprised only 2 kinds of tea came in each box. Seems skimpy for $50 subscription. Tea is yummy though. I did get a metal infuser as the one provided wasn’t great.
Hello Becca! Glad you love the yummy teas! You ordered the mini which comes with two flavors a month. You also get 3x the amount for $50! You prepaid for multiple packages :) It turns out to get less than .50 a cup!
shipping kept getting delayed which is not necessarily at the fault of the box providers. just keep this in mind when subscribing.
Carolyn IS wonderful. Thank you for jumping thru all the "unexpected hoops" with this subscription.
A great gift for my partner who loves loose leaf tea!
Fun flavors and the cutest little tea strainer.
Hello Ruthie! I'm so happy that the tea made you smile! That's why we do what we do! Thanks for the lovely review! -Carolyn
Trashy looking. Bad Tasting.
looks like a terrible kids craft. Poorly executed, Very over-priced. Inconsistent delivery. No customer service. Horrible tea.
Hi Simon, we are sorry that we weren't your cup of tea! However, we don't have any messages/emails from you besides your cancellation notice so we didn't get to make a chance to make something right!
Shipping was really fast, the selection is good and everything is packaged very well!
Thanks Simplicity Tea !
It was the perfect gift for my spouse on his birthday! Made his day for sure. He has already finished up the 1st batch and eagerly waiting for the next one.
I really loved the curated set, Taste was bang on, so flavorful & pretty soothing I will say.
Thank you so very much for curating such an amazing combination for him!
So happy you love your teas! We put a lot of time and energy into curating so we are thrilled you appreciate them! :)
The teas were all great! I loved the variety. My only gripe is that the first box came completely unsealed, where anyone along the way could have tampered with it (I didn't look like it was, but I was wary). I did bring up my concerns and was told that they didn't use tape to be eco friendly. I totally get that! But there are other options to ensure that the packages are tamper proof. I was not able to comfortably enjoy the first box, but the subsequent packages all come in sealed envelopes so that is good. Over all a good experience, I just wish that they would try to find a way to seal that initial box.
Hi Heather! Thank you for the review! We've looked into some bio-degradable options for tape! :)
I am in love with this subscription. I signed up for a few months last year and loved every box more each month. I will be back. I have so much Rea u need to get through, had to take a break. You get an awesome amount of tea for the price and they all are amazing new flavors. I never would have thought of most of them. Never been disappointed. They do an awesome job. And the strainers are so adorable as well. Don't thi k twice, sign up, you won't regret it.
So glad you love the teas! We appreciate you and the review! :)
The variety of flavors of tea are interesting and different from what you can find in a store (pecan pie?), and come with clear directions that if followed give a very tasty product.
Gift won't arrive in time? No worries.
Download and print this note to let them know their gift is on the way.