Q: Is there a way to tell what the ingredients are before getting the box? I want to get one for my friend who is allergic to nuts, coconuts, cranberries, soy, and prickly pears.Asked by Cierra C., December 2019
Hello! Thank you for reaching out. We do not recommend our subscription for
somebody who has any severe allergies.
Q: Can you prepay for 6 months as a gift to someone?Asked by Laurennicole, December 2019
Hello there! Great question! We currently do not have a 6-month option, but
what most people do is they purchase the 3-month option and let it renew
once, then cancel. This will ensure that the recipient of the gift gets all
6 months as intended! We make sure to send an email reminding you of the
renewal as well, so there will be no surprises.
Q: If I love a particular tea is there any way to get more of that kind?Asked by Florence E., October 2019
Hello! Yes! We put the extra tea on our website in our "one-time shop" where you can purchase the tea in larger portions.
Q: What country/countries are your teas sourced from?Asked by Alyssa G., October 2019
Hello! The majority of our teas are sourced from organic farms from China, India, and Sri Lanka. Simplicity does out best to source from ethical farms! :)
I’ve been reviving this box for over a year, I get it delivered to work. I make a new cup every day and even have enough left over to share with my happy coworkers.
The box always has a great mix of caffeinated and decaf. The flavors are amazing, I’m always pleasantly surprised by the different flavors. I had no idea there were so many different teas out there!
I purchased this as a gift for my teenage daughter. She enjoys drinking tea and wanted to try some loose leaf blends. She loved her first delivery! I, myself, am not a tea aficionado, I much prefer coffee. However, I did try the gingerbread blend and it was hands down the most delicious cup of tea I have ever tasted! My daughter let me sample the Cozy Chestnut and that was delicious, as well. My daughter loves the teas, and so do I.
I love this box, always a wonderful sampling of tasty seasonal teas. Great combo of caffeinated / non caffeinated and herbal teas. First shipment came with a cute tea strainer.
I really like this box, but it's more tea than I can drink. If I could do it every other month, I would. Happy sipping!
Love, love the teas. Getting the tea box is a highlight in the month!
Great tea and made for a great gift for my tea-loving mother in law!
Thank you so much for the review! It really does mean a lot to us, we are thrilled that we make the perfect gift!
I was surprised by the small size of the "full" packages of tea. The packages looked larger in the the pictures but then there was nothing to compare them to for perspective. Have tried 2 of the 4 teas I received and the tea itself is wonderful. Can't wait to try the other 2. The infuser that came with the tea is cute as all get out. So, other than the size of the pouches I really like this box (except it isn't a box). It too is a small package.
Hello Kathy! We are thrilled you love the flavors- we really do put our heart in soul into creating some awesome artisan blends. We have found that people who think there isn't enough tea simply aren't measuring out a teaspoon (instead they will just dump tea into the infuser).
A teaspoon really is the perfect amount for the infusers we provide as well since tea expands when the water hits it- and if there is too much in the infuser, the water cannot pass in between the leaves... thus wasting a lot of flavor and tea!
Each vial in the Tea Lovers contains 10 teaspoons, and each bag contains 7-12 teaspoons. So your package should have about 35-40 cups on average! That's less than .50...
Customer service is amazing. Thought there was a potential issue with shipping and received an immediate response with all the information and went over and above to accommodate my questions.
Wish all companies had customer service like this service.
The tea selection is pretty bad, one I had to throw away immediately, couple are just Ok and one is petty good. However just one acceptable mix doesn't justify the price of the subscription. I will give it one more month and if next box will not get much better promptly cancel this.
Right now I'm disappointed…
We are sorry you were not happy with the tea flavors in your package this month. The teas featured this month were primarily holiday teas in order to celebrate the holiday season. If there are specific teas or flavors you would like to avoid in the future please let us know by emailing us and we will do our best to accommodate and personalize your package :) . We are an exploratory tea box, so we do try to put a fun vari-tea in each month!