Was hoping for more but still looking forward to my next box. Not giving up yet :)
Hello Maggie! Looks like you stayed with us! We are thrilled! :)
With little customization, I've only been able to drink two of the 8 teas I've received so far. I cannot have caffeine, and even though I chose to not click the "Energy" option, I've still mostly gotten tea with caffeine. I will not be renewing.
Last month, one of my tea bags arrived open, and half of it was in the bottom of the shipping bag. Also, I did not receive a Tea Infuser.
EDIT: Just got my third (and final) box and I didn't get a Tea Infuser in this one, either.
We are so sorry you didn't have an optimal experience with us. We didn't receive an email from you regarding a missing infuser or the bag of tea that was open- we'd be happy to replace those of course! Teas that contain caffeine are not just energizing but some blends main purpose is for great for digestion, relaxation, and many other things, that is perhaps why you received some teas that were caffeinated. We do offer a 100% caffeine-free box in our mini size which we think you might prefer! :)
I got the $15 a month set to try out, and received them in a simple grey bubble envelope.
The 3 vials of tea I received are very cute in their packaging, but some of the instructions are a bit vague. One says “Each makes at minimum 5 cups” and another “vial makes 5-11 cups”, with a card which says that you can rebrew a tea at-least 3 times. This can make it a little confusing as to wether a particular tea can be reused so many times more than others. And you will want to reuse them, because each vial barely comes with 1.5 teaspoons worth of tea in each one. Not great since the vials say to use 1tsp each time. These are incredibly small portions that are essentially sample sizes in other places, and they are really stretching how many cups of tea you can potentially get out of each pack.
The flavors are pretty good though, and I might try to contact them to see if they would let me just buy some 2 oz of certain flavors on their own.
As it is, $14.99 is a little high for a sample pack of 4 different flavors.
I loved the idea when I signed up but then I started getting teas I really didn’t enjoy. It would be better if there was some system set up to ask for a variety in a specific type. My latest package I received less tea than what I paid for and instead got a bar of soap?
Hello Rachael, Thank you for the feedback. The package you ordered (the tea teaser) comes with 3 to 4 teas each month. Typically when we add 3 teas we like to include a free little gift (all sourced from small, artisan businesses). We also have been thinking and working out logistics for doing a decaf box as an option when purchasing :)
I was really hoping to like it, just for some variety without having to commit to a large amount of tea (if I were to buy a package of something) but it's not working for me. I'm a bit of a tea purist, and these kind of went completely against that.
It's not a bad subscription service, prompt shipping and she cares about how you're feeling, but it's just not for me.