I LOVED the coffee I received and was so excited for my next box, but my subscription never renewed. I messaged them about it, but never received a response. I sadly cancelled and am looking for a similar box to try.

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Poor service

Aug 04, 2017

Natalie F.

1 Review

Subscribed for 2 months

★★☆☆☆

Overall

Coffee was wonderful, but when I went to cancel after the money was charged to my account after having the subscription for a month, I hadn't received product. I was told my subscription was started months before I even learned about the Cratejoy subscriptions, and feel seriously slighted as I was charged but never received product regardless of cancellation. Was charged 7/11 and as on 8/3 still no product has been shipped. Great coffee, but service is disappointing from such a great concept.

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Best thing ever

Jan 17, 2018

Cory S.

2 Reviews

1 Helpful Vote

Subscribed for 5 months

★★☆☆☆

Overall

Single cup club is awesome and a great idea to be able to ry different types of coffee

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