Q: I'm trying to order a box. The message keeps telling me to open my javascript...it IS open. I have tried three credit cards and one debit (yes they have PLENTY of available credit) Disappointed. Why?Asked by Martha R., July 2020
I am sorry to hear that. It sounds like an issue with the browser or your settings. Have you tried a different web browser?
Try turning your location ON if your using Google. Mine shuts OFF when I clean cookies and history with junk.
Q: How do I cancel my subscription to Singles swag?Asked by Dolly F., November 2020
HI Dolly,
We are sorry to hear you want to cancel your subscription. Please email us and we can assist you further!
I can’t afford this box please cancel. 11/2 Mary Hogan
Q: I'm trying to order a box as well. Have tried three different browsers and I still can't do it.Asked by Selene B., July 2020
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Your request (144754) has been updated. To add additional comments, reply to this email.
I know ALOT of people are having some issues sending and receiving and I have that problem a lit but I found that cleaning out junk also would set my location and sharing in Google to OFF and I have to turn it on ALOT cause I do clean ALOT! Try that if your using Google?! Hope it helps!
Selena - Hi! We are sorry you are having issues ordering our box; have you tried clearing your cookies and history?
Q: What if one day I actually end up not being single anymore?? Do I just cry in grief for not being a valid recipient for this box anymore??? Asked by Hailey K., August 2019
You absolutely do not need to be single to enjoy this box. The bugs is good for any woman. I have been getting this box for a year now and I don’t see anything in it that would set you apart as a single person or a married one. Go for it.
TBH I was a little disappointed with my first box, and I told customer service. I told them in hopes of being able to find out to get my next box more curated towards me. But boy, did customer service come through! They were so nice and helpful! And I don’t know if I can name names, but the woman who helped me deserves a raise, a promotion, a corner office lol. She nailed it! I appreciate everything they did, and I am sticking with this subscription service, because how you treat your customers says a lot about a company.
I have been getting these boxes for almost (not quite) a year now and I absolutely love these products. And the customer service is wonderful. I recently worked with Abegail who was just the absolute sweetest employee and she really went above and beyond to make a single mama of 2 feel deserving and special. I can't thank her enough.
I've been subscribed to this box for a few years. When it arrives at my doorstep it always brings a smile to my face. I love that every month there is a surprise collection of fabulous items. I always put the jewelry right on! Most recently the box included a good book for the times - Gratitute Diaries. I enjoy the candles, scented lotions, makeup, skin care products, life style items and more. I'm not single but love the products. I highly recommed SinglesSwag to everyone (single or not)!
I am amazed at this box. I gave one as a gift and then subscribed for myself because I got jealous! My friend was ecstatic when it was delivered to her and said she would use everything in it. Me too, there are no fillers here, all useful items. Their shipping was so fast, they shipped 1-2 days after and we received it in less than a week, which is so fast compared to other popular sub boxes. I also emailed them a question and I was given a personalized reply within 24 hours, not just a copy/paste reply that some sub boxes do. Please keep up the good work!
Amazing customer service!! I had a small issue that was completely my fault. I reached out and with in minutes, pretty late on a Saturday night mind you, they emailed back and completely corrected my mistake on my order resulting in a refund and correction to my subscription. Thank you single swag !!
This is a great company and box! I loved that at the beginning of the month it was there and like a little surprise. Completely worth the money!
Great lifestyle box & I love the products! But an even bigger plus is the great customer service! They are super fast to respond to any issues & immediately resolve the problem! I highly recommend this box & company!
I am completely in love with SinglesSwag! This company has completely outdone themselves with the quality and amount of products they put in their boxes every month. Their customer service staff is kind and helpful too. If you want a monthly box that has wonderful quality items, look no further and choose SinglesSwag!!!
Such a fun box to receive every month! A bunch of happy items...one of my favorite subscriptions. Plus, excellent customer service!
While just subscribed and awaiting my 1st box, I just wanted to pop in and share my experience with the Customer Service Department.
So, I had a problem with the 1st coupon code I had for 40%. It didn't work, but when I entered my email, I received a 30% coupon and that worked. At first, I thought nothing of it and decided to eat the cost of not getting the opportunity to use the higher of the discounted rate. Then, I decided to send an email on the off chance someone responded, because there's no #, and lo and behold, someone did.
Yesterday, I had a pleasant conversation with the rep regarding the 10% difference in the codes and this morning I woke up to an email letting me know there was a refund to my account from SingleSwag - imagine my surprise.
As stated before, I haven't received my box as yet, but so far am impressed with the level of customer care that has been meted out to me. Thank you 😃!
Excitedly and expectantly awaiting my 1st box and will be back to update the rest of the rating scale...
The May box has already sold out, but the new Welcome Box featuring 8 full-sized products (retail value $225+) is available for immediate shipment, while supplies last!
May SinglesSwag Box
The June SinglesSwag box features 8 full-sized products (retail value $200+).
The June SinglesSwag box features 8 full-sized products (retail value $225+).
Enjoy 8 full-sized products (retail value $200+)!
The July SinglesSwag Welcome Box features 8 full-sized products (retail value $225+).
The August SinglesSwag Welcome Box features 8 full-sized products (retail value $225+).