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Q: I'm trying to order a box as well. Have tried three different browsers and I still can't do it.Asked by Selene B., July 2020
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Your request (144754) has been updated. To add additional comments, reply to this email.
Selena - Hi! We are sorry you are having issues ordering our box; have you tried clearing your cookies and history?
Q: how can i get in touch with the seller, i've sent two messages and didn't get an answer both times. i've been charged for two boxes and not yet even gotten an email telling me my first one has shippedAsked by Karen K., July 2020
Karen - Hi! Thank you for subscribing to SinglesSwag. We are excited to send you our fab monthly surprises and apologize if you sent two messages that weren't answered. That certainly not the expectation we set for our subscribers. We have sent you a message to the email in your account. Don't worry - we will make sure you receive your swag!
Q: Will you deliver it to Japan? In that case, how much is the shipping fee?Asked by Ayumi E., June 2020
We deliver SinglesSwag boxes worldwide, including to Japan. Shipping to Japan is $14.99/box.
TBH I was a little disappointed with my first box, and I told customer service. I told them in hopes of being able to find out to get my next box more curated towards me. But boy, did customer service come through! They were so nice and helpful! And I don’t know if I can name names, but the woman who helped me deserves a raise, a promotion, a corner office lol. She nailed it! I appreciate everything they did, and I am sticking with this subscription service, because how you treat your customers says a lot about a company.
I love this box! I am married and still loved it! The quality of the products was excellent - I'm using everything. I really enjoyed the variety -I never thought I was a headband person until the perfect one in my box-Just getting a fun box of spa care, book, jewerly, hair care, and a delicious treat - it's a great box.
I love the box I just don’t like that I get books in the box I don’t enjoy reading so for me the books are pointless
I love this subscription box! I've been a SinglesSwag customer for nearly 2 years now with nothing but great things to say! The products are fun and I've been introduced to new items I never would have thought to try. Also, any time I've had a question or needed help, their speedy customer service has been amazing! Highly recommend!
We love the customer service so far and are super thrilled waiting for first box! As soon as we get it, we’ll upload pictures!
I honestly have not even received my first box yet I WILL UPDATE!! ... I had a technical issue to confirm everything went through ... I just felt compelled to share the kindness and care of customer service. In a world so consumed with tension and stress, above and beyond what you “have” to do matters. At least to me it does. I know I chose well going with this company!
I just signed up for SinglesSwag and I have to say Alexa is really on top of things. I emailed customer support because I didn't get my first box and she had a new box to me three days later. That is the fastest service I have ever had. The box had been sent to UPS and there was a mix up of 100k packages, so I could still get my original box and they said to just keep that on them. Thanks Alexa!!!
Absolutely great company! Awesome products and absolutely amazing customer service! Angela is hands down the best customer service rep I have ever dealt with! She took the time to answer my question and went above and beyond!
Any issue I have had they have addressed immediately and thoughtfully. They have taken great care to make sure I am happy and feel heard. I have yet to have an issue they weren't interested in addressing. I love receiving these boxes and they want to keep it that way.
I was skeptical of this subscription, but last month while opening the box, I was so excited at the products I was jumping up and down. Safe to say, aside from their awesome customer service too, this box is a must!
The May box has already sold out, but the new Welcome Box featuring 8 full-sized products (retail value $225+) is available for immediate shipment, while supplies last!
May SinglesSwag Box
The June SinglesSwag box features 8 full-sized products (retail value $200+).
The June SinglesSwag box features 8 full-sized products (retail value $225+).
Enjoy 8 full-sized products (retail value $200+)!
The July SinglesSwag Welcome Box features 8 full-sized products (retail value $225+).