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This sub box brings joy to my household every month. The variety of teas that they send are so amazing, I find a brand new favorite every month. The questionnaire that they have has made my box so perfect because they only send me teas that I love. Their customer service is excellent and quick to respond. The box always comes fully packed with information of everything that is in my box. Recently I started taking my box to work and I shared some of my teas and now my Co-Workers have signed up because the variety of teas are so delicious. I recommend them for sure.