by Belinda T., Feb 21, 2019
Was really Excited, 💋& could not wait for my box, after not receiving the January box!! & ordered 0n January 17th??? , received February box instead, and Feb charged for March box before Reviewing or receiving January Box? What has happened? Thank you Belinda(Lulu)
Thank you for sharing your thoughts, and for checking out SlutBox! So sorry for any confusion here. 💜 Rebills occur each month around the 15th, for the following month's box. We always process rebills after your box has been shipped! For more details, reach out to Support at email@example.com, they'd be happy to resolve any frustration here.
Also, apologies for the January/February box confusion - January's box was so popular that we sold out as of January 4th! This is why subscribers that joined after this date received February's first. (Our boxes sell quickly - February's box sold out January 31st!).
Again, we'd love to help make this a better experience for you! Just send Support an email at firstname.lastname@example.org. 💋 Thanks so much for joining!
by Stephanie M., Feb 20, 2019
I was so excited to receive this sub box based on the images provided. I was sadly disappointed when I opened to find very little product that resembled cheap party favors. I'll give it one more month, hope my next box lives up to my expectations.
Hi Stephanie, thank you so much for sharing your thoughts. We're so sorry your first SlutBox was not as expected! We try our hardest to include a variety of items that appeal to all preferences, and can assure you that each months box is always valued around $100 in products!
We'd love to know how we can make this a better experience for you though, please feel free to contact Support at email@example.com. They're more than happy to help!
by Samantha D., Feb 20, 2019
Trial size everything, cuffs to small for most was not worth 30 + paid.
Hi Samantha, thank you for your feedback! We're so sorry if this month's box was not as expected! Please reach out to firstname.lastname@example.org, Support would be more than happy to help make this a better experience for you. <3
With items like the Appeal Cosmetics Liquid Pigment, and the surprise Valentine's Day lip item valued together at $41, just these two items are worth more than the February box itself! We hope you found something to love!
Again, feel free to reach out to Support, they're always happy to help!