Q: How do I change my subscription preferences?Asked by Johnsen E., September 2020
Hello there! You can log in to your cratejoy portal to change your product variant. You can also email us directly as we want you to always receive your current size! :)
Q: What do I do if the items don't fit? Asked by Johnsen E., September 2020
Great question! Unfortunately at this time we do not accept returns or exchanges. However if you find your jammies do not fit please update your sizing through our listing via cratejoy. You can also email us directly to ensure we get the updated size! Thank you!
Q: Are the books hardcover or paperback?Asked by Johnsen E., September 2020
Great question! We use a variety of retailers to find unique books as we don't want to send common ones that many children will have. The books we send are generally hardcover; however if we find something so great we can't pass up we will send softcover. We also tailor our book selection to age, making each subscription unique. I hope that helps!
Q: When is my subscription billed?Asked by Johnsen E., September 2020
Hi there! Thanks for your question. You will be billed for your subscription at the time of purchase.
I really look forward to this box every month. The PJs are soft and comfy. Not too heavy, not scratchy anywhere, and most importantly the sizing is correct, trending a little on the large side, which is great for growing baby.
Customer service is spot-on. They made sure to reach out to make sure they had the order size correct before they sent the first box.
My only wish would for there to be an option to add an extra book.
Thank you so much for the review, Brittany! I'm happy to hear you are loving your boxes! We originally planned on sending 2 books, however shipping rates hold us up! We have been exploring shipping options, so hopefully this happens in the future! Thank you again!
Love this box! The 2 piece little Gent PJ’s are adorable and so soft. The added addition of the two books, which were also adorable for my little tot was icing on the cake. I will definitely keep this subscription as one of my regulars.
This was our October box for a 3T little gent! We found a fun Halloween book and of course provided our super soft all organic jammies!
This is one example of our most current box! Please note our boxes are tailored to each child, considering their age and size. Order by the 1st of the month to receive the current box!