Q: I signed up and payment paid but never received my box upon contacting they said they would resend to still not get my box.I paid for box and extra t-shirt.What can I do to start receiving my boxes and back boxes??Asked by Regina L., July 2019
Hello Regina! In order to look up your account and the status of your
tracking, I will need your full name or email address. Could you please
contact customer support at info at smartass and sass dot com so that we
can better assist you?
Q: Are the t-shirts regular unisex fit or are they tailored and fitted for women?Asked by Judy T., July 2019
I hate mens tshirts and can assure you they don't fit like a unisex beefy tshirt. They are thin and soft.
Heidi you’re a real 🍑
They are soft but not tailored. It's a t-shirt, not a dress shirt.
Q: Hello Dears. I'd like to ask, if you plan to expand the shipping to other countries in the future. Your boxes are awesome, I just wanted to order, but found out ,I can't. I'm living in the Czech Rep.Asked by Ivana S., January 2020
Have you checked the FAQ page on their site? I recommend emailing them from the help page on their site; they have great customer service. Abby and Kim kicked butt and took names in 2019 but are extremely devoted to their customers so you should get a reply from someone. They also have a Youtube channel if you prefer asking there. I hope they do go international, it’d be great to see S&S continue to succeed. Global domination...
Q: Where it is after February 12th should I wait for the Moc or will I get all the leftover stuff for FebruaryAsked by Carmen R., February 2020
Hey Carmen! I'm not clear on what you mean, so I'll explain how our cutoff
date works. If you order prior to the 13th, you're set to receive the box
that month. All orders the 13th or later would be scheduled to start with
the following month's subscription. If you've already ordered, go ahead and
reach out to our customer service via email, and we can help locate your
account, see which month you're due to start on, and answer any other
questions you may have. You can reach us via info @ smartassandsass dot com
I just received my first box and I love it. The items are so cute and fun. I ordered this thinking several items would be for gifting but I want to keep it all. Haha! Really fun subscription box - looking forward to getting another. Highly recommend!!
LOVE the shirt! I got the shirt option to try this box out and will definitely be signing up for a full box. I haven't even place my order for the full subscription and I can't wait to see what is in it. The shirt is really thick and good quality -- it's a great reminder that I am here to slay :)! I would suggest you size up in the shirt as it is a women's cut and does seem to run a tiny bit small.
I am so happy I got this box! I thought the box looked like it would be lots of fun and everything looked super cute when looking at the pictures and I was right! I loved every single thing I got. I’m very excited about the theme they chose for next month and am eagerly waiting my box of awesomeness!!! I got the big box with the t-shirt and would recommend anyone trying it out to get the big box, you won’t be disappointed.
Loved the whole "adulting" theme! And I lost my "shit" when I saw the well made and hysterical tote bag which I shall be flaunting throughout NYC. Thanks again for never allowing to take life too seriously...keep up the good work!
Most fabulous, sassy box EVER! Love all the cute things - t-shirts, pencils, sticky notes, tote bags, mugs!
Everything is always really cute and snarky. Love you guys, keep it up.
I do don't know how anyone could give it a 1 star. I have enjoyed every box that I received. I may not love every single thing in the box, but I am so excited when I get the heads up that the box is coming. I giggle at so many of the items and have had compliments on everything I carry from the box. I have subscribed to other boxes and this one has made me the happiest! I promise you will not be disappointed!
Absolutely love my Smartass and Sass box and contents. Excited to continue my subscription. I've cancelled others that I was less impressed with. Super FUN.
the only sad thing is I didn't get the pen :( the decal would have been amazing also , but love the stickers ! can't wait for the next box
Hi Danyelle! Thanks for the feedback! Did you reach out to customer service about the pen? We're happy to fix that, if you let us know!
Cratejoy doesn't allow us to enter the address here, but it's:
Info at Smartassandsass dot com
I had a 6 month subscription and I’m on my final box. The shifts were so soft and comfy, and my friends loved the notepads and pens. I’m really going to miss this monthly treat.
January wass all about saying “f*ck perfection.” We think it’s a truly overrated concept and we are OVER IT for 2020. // Included: 🌟 Oversized tote* (spoiler) 🌟 Keychain (spoiler) 🌟 Magnetic bookmark 🌟 Pencil set* + eraser 🌟 Bottle opener 🌟 Lotion 🌟 Beanie 🌟 Collectible pen* 🌟 AND a sassy themed shirt for BIG box subscribers! (*These items contain some profanity) // We still have a few of these available in our shop!
Included: Notepad, ring tray, solid perfume, collectible pen, travel mug, 2020 daily calendar, face masks, and card (plus Big Box subscribers get a unisex soft-blend shirt teach month). Shirt-only subscriptions are also available. A few of these boxes are left in the shop!
Included: Candle, vinyl sticker, bath salt sample, energizing mist, luggage tag, door hanger, socks, and a collectible pen (plus Big Box subscribers get a unisex soft-blend shirt teach month). Shirt-only subscriptions are also available. A few of these boxes are left in the shop!
Included: Stadium cup set, dishcloth, air freshener, song lyric magnet set, pouch, Sharpie(R), essential oil roller-ball, silver necklace, and collectible sticky notes (plus Big Box subscribers get a unisex soft-blend shirt teach month). Shirt-only subscriptions are also available. A few of these boxes are left in the shop!
Included: hot/cold eyemask, coconut coffee scrub, 5-pack of highlighters, 11 oz. ceramic mug, tea sample, hot pad, and collectible sticky notes (plus Big Box subscribers get a unisex soft-blend shirt teach month). Shirt-only subscriptions are also available. A few of these boxes are left in the shop!
Included: tote bag, ribbon/greeting card, notepad, one-size socks, wine/coffee tumbler, enamel pin, and sticky notes (plus Big Box subscribers get a unisex soft-blend shirt teach month). Shirt-only subscriptions are also available. A few of these boxes are left in the shop!
Included: tea towel, ceramic bowl, headband, sticker pack, wristband, 6-pencil pack +sharpener, 4 oz. lotion, stuffed fox, and sticky notes (plus Big Box subscribers get a unisex soft-blend shirt teach month). Shirt-only subscriptions are also available. A few of these boxes are left in the shop!
Included: pouch, leatherette journal, 3 oz shot glass, pen set, roll-on perfume, washi tape, and sticky notes. A few left in the shop!
Included: tote, sunglass case, can cooler, face masks, tumbler, sunscreen bar, sticky notes, playing cards. A few left in the shop!
Included: cooler, towel, notepad, gum, chip clips, cutting board, sticky notes, and a pen. A few are still available in our shop!
February all about the feels. We’re talking the good, the bad, and the ugly. // Wanna know what's in the box? // 🌟 Oven mitt* (spoiler) 🌟 Lip glaze 🌟 Journal 🌟 Insulated water bottle* 🌟 4 oz. soy candle 🌟 Decal 🌟 Collectible pen 🌟 AND a sassy themed shirt for BIG box subscribers! (*These items contain some profanity)