Q: I signed up and payment paid but never received my box upon contacting they said they would resend to still not get my box.I paid for box and extra t-shirt.What can I do to start receiving my boxes and back boxes??Asked by Regina L., July 2019
Hello Regina! In order to look up your account and the status of your
tracking, I will need your full name or email address. Could you please
contact customer support at info at smartass and sass dot com so that we
can better assist you?
Q: Are the t-shirts regular unisex fit or are they tailored and fitted for women?Asked by Judy T., July 2019
I hate mens tshirts and can assure you they don't fit like a unisex beefy tshirt. They are thin and soft.
Heidi you’re a real 🍑
They are soft but not tailored. It's a t-shirt, not a dress shirt.
Q: Hello Dears. I'd like to ask, if you plan to expand the shipping to other countries in the future. Your boxes are awesome, I just wanted to order, but found out ,I can't. I'm living in the Czech Rep.Asked by Iiaauku .., January 2020
Have you checked the FAQ page on their site? I recommend emailing them from the help page on their site; they have great customer service. Abby and Kim kicked butt and took names in 2019 but are extremely devoted to their customers so you should get a reply from someone. They also have a Youtube channel if you prefer asking there. I hope they do go international, it’d be great to see S&S continue to succeed. Global domination...
Q: I have tried repeatedly these past two days to sign up for your box using the 20‰ off! And it's not working. Please help! Asked by Rebecca B., January 2020
I just received my first box and I love it. The items are so cute and fun. I ordered this thinking several items would be for gifting but I want to keep it all. Haha! Really fun subscription box - looking forward to getting another. Highly recommend!!
LOVE the shirt! I got the shirt option to try this box out and will definitely be signing up for a full box. I haven't even place my order for the full subscription and I can't wait to see what is in it. The shirt is really thick and good quality -- it's a great reminder that I am here to slay :)! I would suggest you size up in the shirt as it is a women's cut and does seem to run a tiny bit small.
I am so happy I got this box! I thought the box looked like it would be lots of fun and everything looked super cute when looking at the pictures and I was right! I loved every single thing I got. I’m very excited about the theme they chose for next month and am eagerly waiting my box of awesomeness!!! I got the big box with the t-shirt and would recommend anyone trying it out to get the big box, you won’t be disappointed.
Loved the whole "adulting" theme! And I lost my "shit" when I saw the well made and hysterical tote bag which I shall be flaunting throughout NYC. Thanks again for never allowing to take life too seriously...keep up the good work!
OMG freaking BEST box EVER! What a blast!!!
Amazing! My best friend and I are deployed together and she and I split a box and alternate on who gets the shirt. We look forward each month to delivery and spend the whole unboxing laughing. The shirts are so soft and work great for sleepwear, workouts and look great with jeans. The are thin without being so thin they need layering, which means they are very flattering when worn. I loved the journal in the last box that said "underestimate me, that'll be fun" and my roomie and I put the middle finger washi tape on the bottom of our coffee mugs.
Most fabulous, sassy box EVER! Love all the cute things - t-shirts, pencils, sticky notes, tote bags, mugs!
Everything is always really cute and snarky. Love you guys, keep it up.
Wow! I was pleasantly shocked. I ordered the big box and the goodies were so cool.
Love this sassy box!
November is all about treating yourself to some R&R. Whether you like to get all zen or taking a good old-fashioned snooze, next month will help you find a little peace. November’s goodies are om-azing (sorry, couldn’t resist.) 🧘🏻♀️ This month's sneak peek is the Calm Yo' A Down Candle from Fun Club! ➡️ 9 oz. soy candle in a glass jar ➡️ Smells like lavender and silence! (AKA "serenity" scent is a mix of lavender, sandalwood, and orange) ➡️ Hand poured in the USA
Included: Stadium cup set, dishcloth, air freshener, song lyric magnet set, pouch, Sharpie(R), essential oil roller-ball, silver necklace, and collectible sticky notes (plus Big Box subscribers get a unisex soft-blend shirt teach month). Shirt-only subscriptions are also available. A few of these boxes are left in the shop!
Included: hot/cold eyemask, coconut coffee scrub, 5-pack of highlighters, 11 oz. ceramic mug, tea sample, hot pad, and collectible sticky notes (plus Big Box subscribers get a unisex soft-blend shirt teach month). Shirt-only subscriptions are also available. A few of these boxes are left in the shop!
Included: tote bag, ribbon/greeting card, notepad, one-size socks, wine/coffee tumbler, enamel pin, and sticky notes (plus Big Box subscribers get a unisex soft-blend shirt teach month). Shirt-only subscriptions are also available. A few of these boxes are left in the shop!
Included: tea towel, ceramic bowl, headband, sticker pack, wristband, 6-pencil pack +sharpener, 4 oz. lotion, stuffed fox, and sticky notes (plus Big Box subscribers get a unisex soft-blend shirt teach month). Shirt-only subscriptions are also available. A few of these boxes are left in the shop!
Included: pouch, leatherette journal, 3 oz shot glass, pen set, roll-on perfume, washi tape, and sticky notes. A few left in the shop!
Included: tote, sunglass case, can cooler, face masks, tumbler, sunscreen bar, sticky notes, playing cards. A few left in the shop!
Included: cooler, towel, notepad, gum, chip clips, cutting board, sticky notes, and a pen. A few are still available in our shop!
This month is all about celebrating with style. This holiday season we are keeping it classy (and a little smartassy.) Get ready for some glitz! December’s goodies are shining, shimmering, & splendid ✨ See TWO spoilers in our photos above.
January is all about saying “f*ck perfection.” We think it’s a truly overrated concept and we are OVER IT for 2020. January’s goodies are all about celebrating where you are right now. // Wanna know what's in the box? // 🌟 Oversized tote* (spoiler) 🌟 Keychain (spoiler) 🌟 Magnetic bookmark 🌟 Pencil set* + eraser 🌟 Bottle opener 🌟 Lotion 🌟 Beanie 🌟 Collectible pen* 🌟 AND a sassy themed shirt for BIG box subscribers! (*These items contain some profanity)