Q: Hi, If I were to place an order today when would I be getting the box?Asked by Paulinareyes, December 2020
We will ship your box in 3 working days from order date. All our shipments are delivered by DHL with a transit time of 2-3 days to USA
Q: Can you customize the box to be vegan, vegetarian, gluten-free, dairy-free, nut-free, shellfish-free? Asked by Christine S., September 2020
Hello Christine Sandler, Thank you for showing interest in our Subscription Box. Please be informed that all our boxes are 100% vegeterian. We can customize the box based on the spice level (Mild, Medium, Hot) but currently we do not have the process to customize to be vegan, gluten-free, dairy free, shellfish and nut free. We will add these customizations in the near future. Thanks
Q: When is my subscription billed?Asked by Christine S., September 2020
Hello Christine Sandler, Thank you for showing interest in our Subscription Box. Your subscriptions are billed once you complete your payment and the order. Your subscriptions are set to renew based on the preference you choose while placing your order.
Q: When is my subscription going to be shipped?Asked by Christine S., September 2020
Hello Christine Sandler, Thank you for showing interest in our Subscription Box. Is you have already subscribed, we ship the boxes buy the 4th of every month. If you subscribe in the moddle of a month (until 28th of that month), your box will be shipped with 7 days of order date
great assortment, very fresh & authentic. Highly recommended to south indian snack loving NRIs!
Hello Sriram. K
We thank you for taking time to leave us a feedback. Appreciate your time and are happy to see you enjoy your monthly box from Snackative.
Happy Snacking!
it shipped very quickly and was packaged well.
the food was just a little boring to me. India has such amazing and interesting food.
I ended getting what i think(because i dont speak the language on the package. Was fried plantain and fried noodle which is both boring and some other flat noodle that had a tiny spice which was ok.
There was something else i am not sure how to describe it like a thick jelly bar type with nuts and fruit that was good and interesting.
I also got some thin almost like pancake with a sticky sort of glaze on the outside and some interesting spice flavor which was good.
So two out of the 5 items were interesting the others not so much. I would also really like to have an english paper that says what it is. I understand they ship all over the world to many languages so that would be hard. I think i paid 40 something i thought there would be a little more to it but still not bad and it was interesting. I recommend trying as you never know what you could get.
Hello Mr. Alex King,
Thank you for takign time to review our product and service. Appreciate your efforts.
We do understand your feedback about having complete details in english for each food items we ship to you, and we will definetely take efforts to include in future boxes. We are happy to see that you liked our Adirasam and Fruit Halwa, and we will take additional efforts to make your snacking experience even more interesting. We are happy to hear from you and love to see you back soon. Thank you for your time.
Regards
Snackative Customer Support
Namaskara, This is really a fantastic business you have established. My family is from Hyderabad. I purchased a subscription to your South India Box 🇮🇳 and they absolutely love it. It also gives them something to talk about while in isolation. I wonder why other companies haven’t thought of this. Well thank you Cratejoy. You made my parents isolation a bit easier.
The June subscription box included a hand picked selection of sweets and snacks from famous stores across Tamilnadu, India. Sweets included "Mysurpa & Dates and Bar Jaggery Sweet", and snacks included "Murukku, Ohmpodi & Kara Sev" totalling to a weight of 2.2lbs or 1Kg. We ensured to maintain mild to medium spice level for each snack item. All boxes were shipped from India to USA via DHL and tracking details were notified to cusotmers via emial.
The July subscription box included a hand picked selection of sweets and snacks from famous stores across Tamilnadu, India. Sweets included "Fruit Halwa and Adirasam", and snacks included "Nendram Chips, Ola Pakoda & Chettinadu Thenkuzhal Murukku" totalling to a weight of 2.2lbs or 1Kg. We ensured to maintain mild to medium spice level for each snack item. All boxes were shipped from India to USA via DHL and tracking details were notified to cusotmers via emial.
The August subscription box included a hand picked selection of sweets and snacks from famous stores across Tamilnadu, India. Sweets included "Kaju Peanut Bar and Honey Mittai", and snacks included "Tapioca Chips, Ring Murukku,Coconut Milk Murukku" totalling to a weight of 2.2lbs or 1Kg. We ensured to maintain mild to medium spice level for each snack item. All boxes were shipped from India to USA via DHL and tracking details were notified to cusotmers via emial.
The September subscription box included a hand picked selection of sweets and snacks from famous stores across Tamilnadu, India. Sweets included "AJJ Muscoth Halwa and Kadalai Mittai", and snacks included "Finger Chips, Onion Murukku, TT Kadai Murukku" totalling to a weight of 2.2lbs or 1Kg. We ensured to maintain mild to medium spice level for each snack item. All boxes were shipped from India to USA via DHL and tracking details were notified to cusotmers via emial.
The September subscription box included a hand picked selection of sweets and snacks from famous stores across Tamilnadu, India. Snacks included "Masala Fried Peanuts, Jackfruit Chips, Finger Chips, Onion Murukku, and TT Kadai Murukku" totalling to a weight of 2.2lbs or 1Kg. We ensured to maintain mild to medium spice level for each snack item. All boxes were shipped from India to USA via DHL and tracking details were notified to cusotmers via emial.
The January subscription box included a hand picked selection of sweets and snacks from famous stores across Tamilnadu, India. Snacks included "Ribbon Pakkoda, Tapicoa Finger Chips, Small Murukku" and Sweets include "Fruit Halwa and Adirasam" totalling to a weight of 2.2lbs or 1Kg. We ensured to maintain mild to medium spice level for each snack item. All boxes were shipped from India to USA via DHL and tracking details were notified to cusotmers via emial.
The January subscription box included a hand picked selection of snacks from famous stores across Tamilnadu, India. Snacks included "Onion Murukku, Magilambu Murukku, Peanuts Masala, Tapioca Chips and Ooty Varkey" totalling to a weight of 2.2lbs or 1Kg. We ensured to maintain mild to medium spice level for each snack item. All boxes were shipped from India to USA via DHL and tracking details were notified to cusotmers via emial.