Q: If we order this for a Christmas gift and it isn’t opened for a month or so, will the cigars stay fresh? Asked by Holli W., October 2021
We ship all cigars with a industry leading Boveda humidity pack. So yes, stored in room temperature, they can stay fresh for up to 3 months.
Q: I have reached out 3 times for tracking information and I've not gotten a response back. What type of company lacks this much communication?Asked by M. P., September 2021
Per our website, we ship between the 22nd-24th of every month. Tracking automatically sent to the email on record once the label is printed (between the 22nd-24th of every month).
Q: Do they ship to Montreal Quebec Canada?Asked by Yan H., June 2021
As of October 2021, due to new Canadian regulations, we are unable to ship to Canadian addresses.
Q: Hi Can anyone confirm if this can be shipped to Canada during the Covid-19 border closure? ThanksAsked by George V., September 2020
We are, however shipping times may be extended due to the pandemic. Let us know if you have any other questions or concerns.
- Southern Cigar Co
Got my first box n was very much pleased! Came in a nice box with info on the 4 cigars within, a torch and a cutter. Definitely the best box I’ve purchased so far! 10/10
Amazing, the cigars were quality and ready to light right out of the box!
The lighter that came with the box did not work. The cigars were smaller than expected. I will allow one more box to see if items are better. If not, I will cancel.
I bought bought a 3 month subscription of cigars for my dad for Christmas. My dad received his first package in a timely manner. HOWEVER, he informed me that his cigars were dry and fell apart when he went to smoke his first cigar. So embarrassing. I could have gone and bought REAL for the same price locally 😡
I never received anything after 3 months and 3 payments. Obviously a scam. Also never got a reply to my message.
Super late deliveries, no customer service at all! Do yourself a favor and find another subscription service. It's like they aren't even trying after they get your money!
I gave this to my husband for his birthday. He enjoyed every one of the cigars. They were all amazing quality and they came nicely packaged. However….. I would not recommend this for international buyers. We live in Canada and each box took over a month to get here. The bigger issue was the duties that we were charged - anywhere from $66-$98 per month in duties were added on. I think this is a great gift left to only US buyers- not quite worthwhile for Canadians and maybe not warned enough when buying either.
I’ve been sending emails for 3 weeks, got only one answer, my shipment is I don’t know where and nobody is willing to help me. I’m not even sure I can get a refund now.. really bad management
This made a great gift for my brother!
Got this box as a gift to myself and I am very glad I did! Quality products that were shipped on time! Souther Cigar offers a nice variety of new cigars to try and I have not been disappointed! Thank you!
Our July 2020 box included Prensado Lost Art, E.P.C New Wave Gran Via, Oscar Valladares Ciseron Black Limited Edition, and La Historia El Senador.
Our November 2019 Box included the Nat Sherman Limited Edition Timeless 2019, the Alec Bradley Gatekeeper, the Gurkha Cellar Reserve 12 Year Platinum and the Aganorsa Leaf Habano.
Our October 2019 Box included the Gurkha Pedro Martin, the Gurkha Marquesa, the EP Carrillo La Historia, and the EP Carrillo Core Plus.
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