Q: Hi Can anyone confirm if this can be shipped to Canada during the Covid-19 border closure? ThanksAsked by George V., September 2020
We are, however shipping times may be extended due to the pandemic. Let us know if you have any other questions or concerns.
- Southern Cigar Co
Q: So I ordered mine on July 21st, it said that it would be sent out if ordered by the 22nd of each month but mine still hasn't arrived, I was just wondering, generally, how long it takes for it to arrive?Asked by Austin M., August 2019
I had the same thing happen. I contacted the seller and apparently the whole company took a entire month off. So they wont send anything out till the end of this month
I bought this on a whim. The products included are presumably of high quality. I have had it only one day so far, so it remains to be seen whether my sole experience extends to the entire box, but I'm optimistic. I do wish some instructions on how to fill the torch, and how to use the cutter, had been included. This is probably understood, but for a novice like myself - who never does this - it left me scratching my head until I sought help.
I'm also concerned about the grand tour of the US that the box took before reaching me. It started in Florida, then went to California, and THEN at my home in Illinois. Seems like a lot of unnecessary travel.
Still, highly satisfied and would buy again.
This is an amazing package , would suggest it to anyone, package came on time and did not disappoint!!! Can not wait for my next shipments !!!
I have yet to receive any cigars from them I’ve tried emailing them about this and my tracking number says that the label was created but the package was not shipped and it’s been that way since October 28. I do think I will be switching to a different company since this is the only experience I have with them
I wanted to get on here and say a few things about this box. I have had it for almost a year now a few things I notice.
When there is a problem with packaging or suppliers they quickly fix it at no cost to you.
They always have a nice variety and it’s current with cigars that are both new to the market and great tasting.
There customer service is quick, and very personal.
Can only give 5 stars but would give 10 if I could. Whether you are an avid aficionado or first time cigar smoker let these guys help you fall in love with a good smoke.
My husband loves cigars, but we live in a smaller town where our cigar shops don't really carry a wide variety. I got him a subscription for 6 months for his birthday and he was so impressed with every single delivery. They sent several cigars that he had seen online and always wanted to try, and they were all $12-$15+ in value. The cigars were all in excellent condition, and everything from the packaging to the informational card inside was perfect. Several of our friends have tried other similar services and did not have the same quality of experience that we did. We ended up letting the subscription go for several months longer because it was so wonderful. 100% recommend if you're a cigar buff.
Legit cigars and they ship with boveda's!
He was surprised and loved the gift! The lighter took a bit of effort, but after a few YouTube videos, he got that working too. Looking forward to some nights around the fire pit with some cigars and loved ones 💜
Bought this for my dad as a present and he loved it. Boxes arrived on time each month.
I bought a subscription for my husband as a Christmas present. He absolutely loves your cigars and says they are the best he has had in many, many years. I really appreciated the great service and quality packaging! Thank you Jason and Mike!!
The box was very well put together. I enjoyed that they included info about each cigar! Awesome idea! Will defiantly recommend to friends for future gift ideas.
Our July 2020 box included Prensado Lost Art, E.P.C New Wave Gran Via, Oscar Valladares Ciseron Black Limited Edition, and La Historia El Senador.
Our November 2019 Box included the Nat Sherman Limited Edition Timeless 2019, the Alec Bradley Gatekeeper, the Gurkha Cellar Reserve 12 Year Platinum and the Aganorsa Leaf Habano.
Our October 2019 Box included the Gurkha Pedro Martin, the Gurkha Marquesa, the EP Carrillo La Historia, and the EP Carrillo Core Plus.