Q: I have sent 3 emails. No answer. I don’t know when/if the cigars are shipped, I don’t have any update. Can you please give me a sign?Asked by Matisse S., July 2021
No answers yet! Be the first to help by adding an answer below.
Q: If we order this for a Christmas gift and it isn’t opened for a month or so, will the cigars stay fresh? Asked by Holli W., October 2021
We ship all cigars with a industry leading Boveda humidity pack. So yes, stored in room temperature, they can stay fresh for up to 3 months.
Q: I have reached out 3 times for tracking information and I've not gotten a response back. What type of company lacks this much communication?Asked by M. P., September 2021
Per our website, we ship between the 22nd-24th of every month. Tracking automatically sent to the email on record once the label is printed (between the 22nd-24th of every month).
Q: Do they ship to Montreal Quebec Canada?Asked by Yan H., June 2021
As of October 2021, due to new Canadian regulations, we are unable to ship to Canadian addresses.
Got my first box n was very much pleased! Came in a nice box with info on the 4 cigars within, a torch and a cutter. Definitely the best box I’ve purchased so far! 10/10
Amazing, the cigars were quality and ready to light right out of the box!
I gave this to my husband for his birthday. He enjoyed every one of the cigars. They were all amazing quality and they came nicely packaged. However….. I would not recommend this for international buyers. We live in Canada and each box took over a month to get here. The bigger issue was the duties that we were charged - anywhere from $66-$98 per month in duties were added on. I think this is a great gift left to only US buyers- not quite worthwhile for Canadians and maybe not warned enough when buying either.
Got this box as a gift to myself and I am very glad I did! Quality products that were shipped on time! Souther Cigar offers a nice variety of new cigars to try and I have not been disappointed! Thank you!
Really great product.
Great packaging for a gift ( as pictured with a cool cardboard box that is made to look like a cigar box), and a good value for all that it includes. I was worried about the shipping after reading some reviews and I live in a place that has difficulties with packages making it through the security gate, but I had no problems!
This is an amazing package , would suggest it to anyone, package came on time and did not disappoint!!! Can not wait for my next shipments !!!
I bought this on a whim. The products included are presumably of high quality. I have had it only one day so far, so it remains to be seen whether my sole experience extends to the entire box, but I'm optimistic. I do wish some instructions on how to fill the torch, and how to use the cutter, had been included. This is probably understood, but for a novice like myself - who never does this - it left me scratching my head until I sought help.
I'm also concerned about the grand tour of the US that the box took before reaching me. It started in Florida, then went to California, and THEN at my home in Illinois. Seems like a lot of unnecessary travel.
Still, highly satisfied and would buy again.
The box was very well put together. I enjoyed that they included info about each cigar! Awesome idea! Will defiantly recommend to friends for future gift ideas.
Legit cigars and they ship with boveda's!
Our July 2020 box included Prensado Lost Art, E.P.C New Wave Gran Via, Oscar Valladares Ciseron Black Limited Edition, and La Historia El Senador.
Our November 2019 Box included the Nat Sherman Limited Edition Timeless 2019, the Alec Bradley Gatekeeper, the Gurkha Cellar Reserve 12 Year Platinum and the Aganorsa Leaf Habano.
Our October 2019 Box included the Gurkha Pedro Martin, the Gurkha Marquesa, the EP Carrillo La Historia, and the EP Carrillo Core Plus.
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