Got my first box n was very much pleased! Came in a nice box with info on the 4 cigars within, a torch and a cutter. Definitely the best box I’ve purchased so far! 10/10
Amazing, the cigars were quality and ready to light right out of the box!
The lighter that came with the box did not work. The cigars were smaller than expected. I will allow one more box to see if items are better. If not, I will cancel.
I bought bought a 3 month subscription of cigars for my dad for Christmas. My dad received his first package in a timely manner. HOWEVER, he informed me that his cigars were dry and fell apart when he went to smoke his first cigar. So embarrassing. I could have gone and bought REAL for the same price locally 😡
I never received anything after 3 months and 3 payments. Obviously a scam. Also never got a reply to my message.
Super late deliveries, no customer service at all! Do yourself a favor and find another subscription service. It's like they aren't even trying after they get your money!
I gave this to my husband for his birthday. He enjoyed every one of the cigars. They were all amazing quality and they came nicely packaged. However….. I would not recommend this for international buyers. We live in Canada and each box took over a month to get here. The bigger issue was the duties that we were charged - anywhere from $66-$98 per month in duties were added on. I think this is a great gift left to only US buyers- not quite worthwhile for Canadians and maybe not warned enough when buying either.
I’ve been sending emails for 3 weeks, got only one answer, my shipment is I don’t know where and nobody is willing to help me. I’m not even sure I can get a refund now.. really bad management
This made a great gift for my brother!
Got this box as a gift to myself and I am very glad I did! Quality products that were shipped on time! Souther Cigar offers a nice variety of new cigars to try and I have not been disappointed! Thank you!
Delivery left to desire
I havent Gotten my packages, where are they , it said i would receive my box end of the month match and its allready 9th of april???
Great packaging for a gift ( as pictured with a cool cardboard box that is made to look like a cigar box), and a good value for all that it includes. I was worried about the shipping after reading some reviews and I live in a place that has difficulties with packages making it through the security gate, but I had no problems!
We live in Canada and it cost us an extra $90 in duty to receive 4 cigars.
Shipped quickly., good quality as well.
My Husband was very excited when he received his 1st box from this collection as his Christmas gift this year!
He is trying to only enjoy one cigar a week. I am withholding the fact that his 2nd box is due just after the New Year! Happy with this subscription
Really great product.
Was not advised that additional duties would be charged one box with 4 cigars was an additional. 125.00. Worst purchase I have ever made as a gift! Warning for out of country should be advised. So much for a 40 dollar a month gift costing additional $125 for receiver!
Terrible service, no one gets back to you and I paid more in duties and taxes than the cigars were worth!!!!
The lighter came broken, I sent an email and they never responded.
Well...i wouldnt know...because i still havent recieved my crate yet....so far.....bad reviews all around.....all i want is my husband to see this cool suprise. If it goes like this all the time i will cancel the subscription....i will give it one more month....if the first one ever arrives.
never got the box- paid and said shipped and never received. this was a gift for my FIL. such a disappointment
I bought this on a whim. The products included are presumably of high quality. I have had it only one day so far, so it remains to be seen whether my sole experience extends to the entire box, but I'm optimistic. I do wish some instructions on how to fill the torch, and how to use the cutter, had been included. This is probably understood, but for a novice like myself - who never does this - it left me scratching my head until I sought help.
I'm also concerned about the grand tour of the US that the box took before reaching me. It started in Florida, then went to California, and THEN at my home in Illinois. Seems like a lot of unnecessary travel.
Still, highly satisfied and would buy again.
I have yet to receive any cigars from them I’ve tried emailing them about this and my tracking number says that the label was created but the package was not shipped and it’s been that way since October 28. I do think I will be switching to a different company since this is the only experience I have with them
This is an amazing package , would suggest it to anyone, package came on time and did not disappoint!!! Can not wait for my next shipments !!!
The box was very well put together. I enjoyed that they included info about each cigar! Awesome idea! Will defiantly recommend to friends for future gift ideas.