Q: Can you ship to Canada currently?Asked by Wendy D., September 2020
Unfortunately, we are not longer able to ship our boxes internationally. We apologize for the inconvenience.
Q: Do you offer any sort of low income or disability discount,or donations? This being specially sent to my 5 year old son would brighten his whole childhood right nowAsked by Mary S., September 2020
We do offer discounts from time to time. To stay on informed of our discounts, please visit our website or contact our customer service team at Steve Spangler Science.
Q: How do I stop my subscriber for the Spangler ScienceAsked by Janie D., September 2020
Great question. All you need to do is log into your account, click edit under Your Subscriptions, and then select cancel in the lower left corner. If you need any assistance you can always reach out to our customer service team.
Q: What other aspects of science do the kits focus on besides slime, bubbles, water-based activities? Engineering? Electricity? Architecture? Space? Chemistry?Asked by Dianna M., July 2020
Purchased a six month subscription for my grandson and he is over the moon when his boxes arrive. He wore out "the snow" in last month"s kit. we couldn't be happier.
Purchased as a monthly subscription for my 6 year old nephew who is really into science. Parents confirmed the experiments are challenging but fun and last for at least a few days and not a few hours. He enjoyed it so much we extended the subscription for another 3 months.
I have paid for the subsrciption for the year for my grandson. He loves it but just received his new kit and the 3D asteriod model set had nothing in it. Can you please resend him a new full kit.
Sharla - Thanks for your review. I think you may be confusing our subscription box with another company.We do not offer a 3D asteroid model set. You are welcome to reach out to our customer service team for assistance.
We love the experiments, just as an added so the kids can learn more you could include a multiple questions or activities something to test the reason of the results of the experiments. something fun, not like exam but something they can have fun with
Experiments are interesting and fun. Easy for 10 -11 year olds to conduct. Instructions are well written and easy to follow. The explanation of what's happening and why is excellent.
As a former science teacher, I thought these kits were pretty cool for the most part. After a year however, my son was no longer interested in them. Their autorenewal policy is NOT transparent, there is no reminder email sent ( although I received tons of other emails). I cannot cancel after they just charged my credit card for another $235. I will NOT recommend them to another parwnt or teacher, and will in fact ( as I just did) warn people away due to this shameful business practice. Really leaves a bad taste in my mouth.
We have reviewed our system and am showing you did not receive the renewal reminder. We have our team looking into the issue to make sure it does not happen again. Since you did not receive the renewal reminder, we do feel that it is fair for you to receive a full refund for your one year subscription. In the future, please reach out to our customer service team as we would have taken care of this immediately for you, given that you did not receive the email and the mistake was on our end. It is not our intention to take advantage of our customers. That’s why we send out 3 emails explaining how our club works, have a very robust FAQ section on...
My grandchildren ages 10, 9 and 6 absolutely love receiving their monthly science box. They work on the experiments together and their parents enjoy them too! There is enough in each shipment for all three children to learn from and enjoy.
This is a great box. My son has really enjoyed each activity.
Our 6 year old grandson loves it when that little box shows up. His dad and mom work with him to understand what is happening with each experiment. Great investment in his future of understanding about how things work.