Q: I purchased this as a birthday gift, and it was meant to be sent out the first week of December but I still see that "package is being prepared". When am i expected to see this shipped?Asked by Dylan D., December 2020
Thanks so much for contacting us.
Your first SpiceBreeze box was shipped as ordered in the first week of December.
Usually, we send a shipping notification when the monthly box is shipped. For this month, we will send the shipping notifications on December 25th because the emails to gift recipients go automatically out on the same day of the first shipping notification and we don't want to spoil the surprise for the holidays.
Please let us know if there is anything else that we can help you with.
Your SpiceBreeze team
Q: I received this for my birthday. How do I change the shipping address for my first box?Asked by Denise Z., June 2020
Q: I ordered this as a gift for my daughter. She has received 2 boxes but has not gotten any emails to be able to choose her own menus, as was advertised. How do I fix this so she can choose her menus?Asked by Winona B., February 2021
Thank you for your question. We have sent you an email yesterday as follows:
"We are sorry to hear that your daughter missed the selection. We have sent the notification email to: [please see our email].
However, the email notification is not required to make the selection. It's only a reminder. You or your daughter can also go directly to our website between the third and the fifth of each month to make the selection (Explore).
Please let us know if you have further questions.
Your SpiceBreeze team
Q: Bought this as Bday gift 4 my son, starts next month (his choice of), how do I add an extra for him this month (your choice)? What are sz of recipe cards so I can buy recipe box for him? Thank you! Asked by Shelley H., February 2021
Thank you for your question!
We can change the start of your gift subscription to "next week" instead of "next month". This would include a first menu selected by us shipped next week, and your son can select himself starting next month. Please send us an email to confirm that change.
The recipe cards are 4 x 6 inches, foldable in the middle to 2 x 3 inches.
Please let us know if you have any other questions.
Your SpiceBreeze team
I ordered a Christmas gift for a friend who was supposed to receive a message on Christmas day and she still hasn’t received her email or her gift.
I’ve reached out to the seller and cratejoy several times with no response.
We answered you by email and didn't hear back. We are sorry but we didn't receive an email from you regarding this order, only the one in November when we helped you change the address for your first gift subscription. We are working with Cratejoy on whether there was a technical issue. You can always reach out to us via direct email,
Cratejoy confirmed that they sent the email with the gift message on December 25th. Your SpiceBreeze gift was ordered to start in January. We ship monthly by the 15th. Your gift was sent on January 13th. Due to COVID-19, shipments to Canada can take from one to four weeks. Your gift recipient has received our email and we sent her further information.
I've loved my subscription so far and so has the person I gifted a subscription to! Fresh, delicious spices and great, efficient packaging/shipping!
I have made 4 items so far and they have all been wonderful. I will be ordering 2 of the spices so far - The Larb was exceptional and so very fast! I had everything else I needed in my fridge and pantry. I also sent a subscription to my daughter and to a friend and they have enjoyed it.
I like the spices and recipes that they sent too. I like trying different spices. This box gives me different spices from different places. Hey came faster than I thought they would be here. Although I was disappointed that the envelope was kinda torn. Maybe they need to get a better envelope to mail them in. Can't wait to get different spices in future months. I am thinking about going up on the next higher box but that depends on my finances.
I bought this as a gift for my mother and she loved it.
I had reached out via CrateJoy and wasn't getting a response, as soon as I asked a question below, I got a response both via that question and email. Great company!! I would highly recommend if only for their wonderful customer service :)
I'm excited to make new meals with the
spices I got!
I love how simple it is to try new things, and I am a student who used to live on toast and pasta. Had to go back to order more of a few packs. Recommended for amateurs or more skilled cooks alike.
3 charges and still no boxes yet!!!
We can understand your disappointment. After the last renewal, we received a notificationon from USPS that your SpiceBreeze box couldn't be delivered to the shipping address that we have in your subscription order. We have sent you an email to get an update from you. It might be in your Spam-folder. Please review your shipping address and send us an update, that we can reship your SpiceBreeze boxes.
Your SpiceBreeze team
I gave this subscription to my sister as a gift and she has loved it. She loves to cook and it has introduced her to new spices and new cuisines!
Travel with the new SpiceBreeze winter menu from Europe to South America, Asia, and Africa. The choice is up to you. In December, we recommend a dish from a small Caribbean island that you might have never heard about. Originally, the shell of a gigantic Edam or Gouda cheese was filled with leftovers. In the modern version, an aromatic fresh filling is topped with plenty of cheese. The filling is also delicious as a sauce for pasta or pizza.
In November, you can choose from a menu that includes Moroccan tagine with cherry-sized koefte and classic stews from India and Russia. Or go for an Asian soup. Providing warming comfort food from around the world for the holiday season is our priority.
In October, our menu starts in South Africa with a creamy meat pie that balances a sweet-sour-spicy flavor. Another seasonal highlight is a South American casserole topped with corn blended with fresh basil leaves and caramelized in the oven.
Select shipping 'next week' at the checkout for this menu: (1) Ochazuke is a light one-bowl dish with rice submerged in green tea, hot or cold. It's wonderfully juicy and refreshing. Of course, we have a non-tea option. Sprinkle Furikake sesame-roasted-seaweed seasoning on top or on any dish where you want to add an Asian flavor note. (2) For 'shepherd style' tacos, the meat is marinated in a traditional adobo-paste and topped with pineapple or another tropical fruit.
The April recipes are extremely versatile. They can be perfectly adapted to your taste preferences and availability of ingredients. (1) Assemble delicious toppings on a base of rice. Drizzle with a sauce made with our blend from red miso and Shiitake mushrooms. Bonus: Learn to ferment vegetables. (2) Use the popular Middle Eastern spice blend Za'atar for roasted meat or vegetables, or on pizza, dippings, and so on. The complex flavor will brighten your day!
In March, you are invited to visit homes in a small country in Africa. The tomato stew contains big loads of green spinach and fried chicken or beef. That's the kind of comfort food that you can't stop eating. We just love it! The 2nd dish is quickly baked in the oven with a popular green Mediterranean spice blend. Can you guess it? Bonus: Boost the nutritional value of any dish with a sample of a trendy green leave - and the color too. Ready for St. Patrick's Day?