Q: When is my subscription billed?Asked by John B., September 2020
Customers are charged at the time of purchase regardless of the shipping date. HOWEVER, please check that you are contacting the correct subscription box company. Currently, SpicyBox does not have any record of John B. as our customer, so you might have us confused with another company. Please contact me if you need any further assistance.
Q: When is my subscription going to be shipped?Asked by John B., September 2020
We do not have any orders from you. But if you wanted to subscribe today Sept 24th, you would receive your box between the 20-30th of October. Customers can send us an email for expidited shipping to receive their box early, however there are extra shipping charges involved.
Q: What is the last day that I can subscribe to get this month's box?Asked by John B., September 2020
Hi John, The last day you can subscribe to get this month (September) box would have been September 15th.
Well I ordered a box and got a email that says my shipment was canceled? I never canceled it myself was really excited to get this box.. I have edited this part into my review as I was rudely email and told I gave a negative review when I do not see how my review was harmful to them selling any boxes. I emailed the twice asking why my order was canceled nothing back then was informed they had a fire at their place of business and that was why it had been canceled.. I then had ask why they didn't inform people who wanted their box before ordering or take it off here until problems had been solved. They said they planed on keeping it up. So anyway I forgot to come on here and edit what I had said or delete my review as I am a mother of 6 a stay at home mom how has a lot of other things on her mind. So they want to be rude and say I gave a bad review when honestly like I explained I was super excited about this box and really wanted to know what was going on I guess I am wrong for that.. so here is you bad review thanks have a great day :)
My husband and I had a fun date night with this box! The lingerie was sexy and toy was fun to use with it. We also loved the cards to give us ideas on how to keep the magic alive (especially during a pandemic)! I will order another box in the future. =)
The only reason this company gets one star is because you have to click at least one other than that they wouldn’t get any I’m still waiting on the order that I purchased over two months ago almost 3 now every time you send an email to customer service no one answers for days and then it’s always the automatic email what is your order number so that we can make sure they’ve asked me that a dozen times I still haven’t got my order and I thought I got a response now for over a week about it
Now that's what I'm talkin bout! This box is a lot of fun, Lots of nice things inside, love the lingerie and perfume!