B4 I could even press Complete my order they had already charged my card and sent a notice to my phone . I still hadnt even put the free code for the 1st month in . thats not fair & now its not allowing me to cancel the subscription I hadnt even completed !
I was offered first month free. Never received them. Have been charged twice now still NO SPONGES! Think they are just sponging my bank account!!
Never received my first order and never got a response from the company. What a disappointment!
I SIGNED UP AND ORDERED SPONGES JULY 2ND, TODAY IS JULY 23RD. I NEVER RECEIVED TRACKING INFORMATION OR ANY OTHER CONTACT. I DID GET AN INITIAL EMAIL SAYING MY ORDER WAS PLACED AND I HAVE YET TO RECEIVE ANY FURTHER INFORMATION NOT A GOOD LOOK IN MY OPINION. FIGURING OUT HOW TO CANCEL ONLY TO FIND THEY HAVE NO CUSTOMER SERVICE VIA TELEPHONE?? WHERE DO I CANCEL OR HOW?
The sponges are of very low quality and they fall apart after a use or two. The company is almost impossible to get in contact with and when I finally was able to email with a representative from the company they were extremely unhelpful in resolving my problem (cancelled subscription but was still charged for the following month). No return or refund was accepted. Just go to the dollar store to buy your sponges, they will be cheaper and better quality.
Decided to try because they offer 1st month free & said could cancel anytime. I never got my initial free sponges to sample, was charged the fee before the sign up said I would be & the sponges are poor quality. I have purchased better & less expensive sponges from Dollar General. They should be reported for fraud & misrepresentation. No customer to service to fix their error - at best_ otherwise they are just lying frauds-- Do not do business with this company.
---- even under cancellation reason they have one of the few reasons listed is that that the billed 2x before sending even one product.