Q: Is there a child-friendly version of the box that I could subscribe to? Or any way to guarantee child-appropriate stickers?Asked by Molly S., June 2021
Hi Molly, thanks for your interest.
Unfortunately, our boxes are pre-packed based on the themes for each month. As such, some of the picks might be inclined for users above 18+ .
Q: When is my subscription billed?Asked by John B., September 2020
Your billing starts once you made payment for your first subscription box. Subsequent billing dates will follow your 1st box.
Q: When is my subscription going to be shipped?Asked by John B., September 2020
Your boxes will ship out within 3 business days upon successful billing. Subsequent boxes will be shipped on the same date as your 1st box.
Q: What is the last day that I can subscribe to get this month's box?Asked by John B., September 2020
Before 29th of each month.
Nothing in the description indicated that there would be stickers containing profanity, lewd images, or substance use. The pictures on the posting show trucks and Pokémon, so I expected stickers that would be suitable for my child. Most stickers subscriptions on cratejoy have cute stickers but not vinyl, which I wanted. I was wrong in my expectations. These stickers are for adults who might enjoy the adult themes. I would love my money back because I feel that the description could have been way clearer. ***Edit Customer service was polite, prompt and issued a refund. I hope this review helps future buyers. The actual quality seems good but its hard to say because the aesthetic is wrong for us so we certainly won't be using them.
Hi Laurel, thanks for contacting us. We really appreciate that you took the time to share your feedback.
Our team will get in touch with you via email to address your concern.
Feel free to drop us a note via Cratejoy if you've any questions & we'll be glad to help!
This subscription truly delivers quality stickers! I can't wait for each package to see what is inside next. Everyone that sees them wanna know where, from who, & how can they get some to! This subscription is one of my top favs! Thank you for delivering stickers that surpassed my expectations!