Q: When is my subscription billed?Asked by Christopher C., September 2020
Your billing starts once you made payment for your first subscription box. Subsequent billing dates will follow your 1st box.
Q: When is my subscription going to be shipped?Asked by Christopher C., September 2020
Your boxes will ship out within 3 business days upon successful billing.
Q: What is the last day that I can subscribe to get this month's box?Asked by Christopher C., September 2020
Please order before 29th of each month.
This was a huge disappointment. I ordered in May and then was hit with a fee from my bank for foreign money exchange. They finally arrived yesterday and were horrible. they were all little kid cartoons like you see in Korean and Japanese teen items. I wanted these for scrapbooking, They are going right in the the trash I have zero use for them . What a huge waste of money. For this much money I could have bought a ton of washi tape on amazon . DO not expect flowers or hearts like you see in the box. All I got was junk.
Thank you for contacting us and we're truly sorry that the item did not meet your expectation.
We’re a small business ourselves and we thrive on feedback like yours to improve our products. With that said, our team will be contacting you with regards to your order.
Thank you again for bringing this issue to our attention. Please don’t hesitate to contact with any further concerns.