Q: How many stickers usually come in a box?Asked by Theresa W., November 2019
Every month we send out a pack containing 10 custom die-cut vinyl stickers.
The dimensions vary, but they are up to 10cm x 10cm.
Hope this helps,
The Sticker Swaps Team
Q: What day of the month do these usually ship/get delivered?Asked by Kalei L., August 2019
I love them so much ! Buy I wish the can add more size and different textures .bit overall suer high quality I love them soooooooo muchhhhh💕💕💕
I ordered Sept 22nd.
It is now November 6th.
I've been charged for my second month and have not received ANYTHING in my mail.
Having subscribed to StickerSwaps on September 22nd, the first box you paid for is the October one. We shipped it as usual on the last week of the month from the UK. You should have been notified of the shipping via email as soon as the pack left our facilities.
Unfortunately, we have little control over the delivery process which is completely handled by Royal Mail. They tell us that for the packs to get to the US takes 5-10 working day, but we know they had issues before.
As we usually do in these cases, we'd ask you to get in touch with us directly so we can confirm that all the details we have are correct and, if necessary, arrange a...
Do not waste your time with this Seller. I placed an order In Aug. Never received my box, my credit card was then charged for a renew in Sept haven't received Box #1 nor Box #2, this seller is a scam.
I have to say I am really sad and disappointed to see your review.
Not only we addressed immediately your support ticket on the 9th of October offering to send you a replacement pack, but you opened another ticket asking for a refund without giving us the material time to action it before you'd left us a one-star review.
I will try to address your concerns here:
- We ship from the UK with Royal Mail. It can take up to 10 working days to get to the USA. We're sorry about that, but we have plenty of US subscribers that every month enjoy our stickers.
- The second charge is for the October pack, which is going to get shipped at the end of the month. Nobody has...
I joined at the end of one month too late for the stickers to come in but I was still charged. The next month I was charged again and still have not received my stickers. All my account is saying now is my next shipment is being prepared and yet I have not received one sticker and have been charged twice. I tried contacting the seller and no response. I am very upset because this looked like a really cool place to find unique stickers.
We've only just received your email, but you should have our response in your inbox.
The packs have left our UK facilities last week and should be with you any day now. You should have had an email confirming the shipment was arriving. We've noticed that Royal Mail shipping times can be a bit erratic in the US. Their guidelines say 5-10 working days, but unfortunately some times they can take slightly longer.
I have included all the info we have in the email I've sent you. I am sorry you had this unfortunate experience with your first shipment, but I can assure you we'll do everything we can to make it right to you.
Two months and have not received.
Update: after talking to their customer service, they sent me two months worth of stickers to make up for my lost package. Stickers are very high quality and fun, creative designs.
We're sorry to hear that you haven't received your packs.
Something must have gone wrong in transit. If you could get in touch with us, we'll confirm that we have the correct address and we'll arrange for the missing packs to be sent again.
It happens rarely, but unfortunately, postal services aren't always infallible.
Looking forward to hearing from you and sorting this unfortunate situation out.
Simone @ Sticker Swaps
Pretty unique subscription. I recomend it.
Got it as a gift and I couldn't be happier.
The stickers are incredibly high quality. The box comes with a card that made me connect with some dope artists.
I highly recommend it. Great idea for a gift. Can't wait for my next pack to arrive!
I enjoy these very much. I have received 3 previous subscriptions and every time there have been stickers that are really fun.
Plenty of variety! Pretty predictable shipping even though it's from overseas