Q: How do I cancel a subscription that does not renew until Feb 2021?Asked by Sarah E., January 2021
Q: can you skip months or is it a payment every month? Asked by M.t. L., August 2020
Cratejoy allows you to pause your subscription whenever you would like. Our regular shipping and billing cycle is monthly.
Honestly, doing so much for riders all over the country. I, at least personally, don’t know anyone else doing a box like this. Copped some good gear and can’t wait to see more/watch it grow! Proud to know these boiz are out here puttin’ SLC on the map. 🖤⚙️ get it y’all.
Thank you for givings us a try and taking the time to write this review! We appreciate your business and hope you stay safe here in Salt Lake City!
As always, Street Team never fails to disappoint with the amazing cycling care packages they send out every month! There is always something useful and unique in each shipment! On top of all this, Customer service is by far one of their fortes as they take their buyers very seriously! Would highly suggest them, check it out!
Thank you for taking the time to write this review! We are happy to see you were satisfied with your Care Package and hope to see you order again soon!
The items never seem to amaze me they send what u need with out evening know..Amazing care package, perfect for any fixed rider. Apparel is also premium quality.
Thank you for your kind words! We appreciate your feedback and hope you have safe rides!
What a disappointment. This box was a gift for my husband who is an avid cyclist, both road biking and mountain biking. The box arrived fine in good condition, but did not deliver on the promise they have on their site. Site clearly says box will be received by the 7th of the following month. Ours shipped on the 7th of the following month. Opening the box was an even bigger disappointment. The box is not curated with quality content. As promised, a t-shirt was delivered and a spare tube was included. The only other product in the box was a first aid cream that can be purchased at any drug store. The rest of the items were stickers. I did read a review stating that the box was filled with stickers, but other reviews indicated that the box was curated with quality items for a cyclist. I paid $50 with shipping and feel like I got less than $20 worth of product.
Thank you for leaving us some feedback and we are so sorry we did not meet your expectations! We have since modified the wording of the shipping schedule to provide a clear answer to all shipping concerns. We have also sent you an email to help rectify the situation.
Most of what I received was not very useful...a ton of decals, decent pair of socks, a roll up fender that simply does not work nor fit my bike, and a tube that is the wrong size for my wheels....
We are sorry you did not enjoy your first Cycling Care Package! We want to make sure your future experience with us is better! We reached out to you via email to redeem the situation! Thank you for your business and understanding!
My roommate got one of these boxes and has helped us both tremendously. We always are given something that we didn't know we needed but ended up being a lifesaver.
We are happy to hear that you are enjoying your Cycling Care Package! Thank you so much for your kind words! Ride Safe.
Love these guys! Exciting and useful products in every box. Order yours now you will not be disappointed.
Thank you for writing this review! We are always happy to see our customers satisfied with the products we delivered!
The items each month never cease to amaze me, I'd say I use 3/4 of the items each month and items rarely repeat, a monthly tube is nice. Cool brand collabs and clean looking boxes. I'm bout it!
Thank you for your kind words! We are happy to see you are able to use most of the items we included! You have been with us since the beginning before we even made it onto Cratejoy! Thank you!
Amazing care package, perfect for any fixed rider. Apparel is also premium quality. :)
We appreciate your review and are happy to see you had a good experience with us!
Greatest gift for anyone who bikes! Comes with all your biking necessities and at a great price point!
Thank you for your kind words! We are glad you found value in our care package!
Our October Care Package was themed around winter riding. We have crazy winters here in Salt Lake City. We wanted to share our favorite winter necessities with you! We included a hot/cold, wet/dry rag to keep you warm and dry during the winter, Marque Cycling Bar Tape, Manhattan Portage Reflective band, front and back lights, and a tube.
Our September Care Package was themed around fall riding! Here in Salt Lake City, we have a crazy summer to fall transition. We wanted to include items that kept you prepared for the fall and early winter. We included ULAC locks, Ostroy Water Bottles, ZULU top tube covers, and a patch kit.
Our August Care Package was themed around bike improvement! We included Marque Cycling Bar Tape, a 15mm wrench, an extra presta valve tube, chain lubricant, and a Street Team Cycling T-Shirt.
Our July Care Package was all about keeping you safe on the roads! We included reflectors, front and back lights, a musguard to keep you dry, and small Street Team bag to keep your hands free while commuting. Also included were information cards from our friends NYC Bike Lawyers. These cards showcased what to do in the event of a collision as well as your rights as a cyclist in the United States.
Our November Care Package is going to be themed around winter maintenance! Bike care in the winter is crucial to saving money on repairs next spring, and a smooth safe ride this winter. We will include, a tube, a face mask, degreaser, and more!
Is "funner" a word? We sure don't! What we do know is that its time to get on that bike of yours. The weather is warming up, and so should you! Order NOW and receive items from companies like Marque Cycling, Lizard Skin Cycling, Acorn Bar, State Bicycle Company, and more!
Our 2021 cycling care packages will be packed full of cycling related tools, apparel, accessories, and nutrition. We are focused on providing your products from brands we love and trust.