Ask the community and get help from thousands of informed subscribers.
My plants are doing very well and growing beautifully.
Awesome customer service. All of my plants arrived alive and looking healthy. In a 6th month subscription I had 2 plants that didn’t do well (arrived ok, just didn’t thrive). I tried to save them but after a month I gave in and emailed customer service. Within hours I received a reply that a new box was on its way! I’ve seen some reviews that you can get similar plants from local stores or chain stores like Lowe’s. That’s true. However, I do think it’s a fantastic gift to give for plant lovers or plant novices in your life because there’s nothing as fun as getting a surprise every month. Highly recommend as a gift subscription box.
The problems with my mailman not being able to read "this side up" messages aside, this is a great box.
The plants are awesome and the curated picks are far more diverse (and neater) than I can find locally. I did lose one succulent, my star cactus (need to find another one, he was awesome), but the rest are thriving.
Beyond the plants, the customer service has been spectacular. They've been quick to respond, helped with my succulents and when a box was late got it to me in 2 days.
Finally, the succulent studios website is great -- instructions there helped me save an aloe I've had for years that had broken and that success led me directly to subscribing. Also, you should really check out the care cards you can find on the site, absolutely adorable and will give you a good idea of what you can expect.
this was a horrible experience and both times so far I have reached out and only received canned responses. Plants arrived in very bad condition- I mean not even in the pots but broken off and pieces in the box. I was told to just plant them and to remember they are "babies and may need some time." Wouldn't that make you be more careful when you ship them? One of them is dead and the other is barely holding on. I even got an email that I am very sure they didn't even look at the pics or read the situation. This was a box I really wish I could have gotten my money back, not work price at all and customer service is horrible. Steer clear there are better services out there.
I wanted to try my hand at plants that might survive longer with less attention than regular house plants.
They have plastic free packaging, tracking, and you can edit your shipment dates.
http://www.succulent.studio/?ccode=yaoSkwxq66 ($5 off your first box)
I got this as a gift for my daughter. She loved the first shipment and they were pretty well packed as well . They come with instructions so that even I can't kill these poor thing's. So far they are doing great! Can't wait to see the next box!
I got my first box and it was packaged well. One plant did come loose but I did replant it and it was fine. Soil was dry but plants were healthy. I liked the card that came with the plants that showed a picture and a description of each plant, so I can keep up with what each one is. Looking forward to next box.
I've had 3 shipments, and out of 6 total plants, 3 are surviving. I will keep it up a few more months to see if maybe future shipments will thrive better as the temperature outside improves. The succulents they've sent me are of varieties I otherwise don't have yet so I do like the plants I've been receiving.
I’ve been getting this box for about 9 months now and I just love it. My plants have come in looking bright and healthy every time. I had one plant uproot itself in shipping but i just plunked in back in its pot and everything is just fine.
This box is just fun and it makes my day just a bit brighter.
Thanks Succulent Studio! You guys are awesome!
This is a fun super affordable box! I really enjoyed getting a new succulent in the mail. It arrived in perfect shape and is on display at home! Thanks!