I received two shipments. The first shipment was fine with the box in decent condition. The plants transplanted well. I didn't think one of the two plants was what was pictured on the site as the current month's pick at the time I placed the order, but it is possible it was just under a different name.
The second shipment arrived with the box open (there had been no tape in place to keep it closed as far as I could tell) and one of the plants was completely broken off. Both were short on soil. When I inquired about a replacement the suggestion was to replant the broken plant (which required the purchase of additional soil given the state of the box upon arrival).
While the plants provided with this subscription appear to be good quality, it isn't a subscription I would suggest for a gift as there is no guarantee what condition it will be on arrival.
I gave this to my wife as a gift and the first three orders were great. Then on the following orders the pots used were replaced with a paper type pot. The plants do not do well and she has lost all of the plants since the cheaper pots were used.
Bought a three month gift subscription, canceled prior to renewal, it renewed anyway, they refunded, got charged again the next month, canceled again, they refunded again, currently in the middle of the loop again. Succulent studios says contact Cratejoy, Cratejoy says contact succulent studios. Annoying!
Not gonna lie, I was really disappointed with the way our box was shipped. And I'm sure it is not just the curator's responsibility but the postal service's job as well. Our succulents came out of their packaging and their slots and leaves plucked from the succulents. Hopefully next time we get our succulents, they could be secure in their placements.
Don’t like being the person to give a bad review. My box arrived half open and beat to hell. The one succulent had one remaining leaf the others were in the box the other succulent seemed to be ok ( we will see). I sent and email when my box arrived in the condition it was in and the response I received was “we have no control over shipping”. Yes you do, package it a more durable box. I will do this one more time and if it happens again I’m done.