Succulents Box - Monthly Subscription Box reviewsReviews
Write a Review3.7
Average Subscriber Rating2 thumbs down.
Today
Trudy M.
This company is garbage. I've ordered succulents from other online companies and this one sucks. The packing is garbage. The last three orders I've received the plants died within one week. They arrive completely tumbled and disrupted. Not to mention they give little to no consideration of where they're shipping to. I recommend ordered from elsewhere.
Verified Purchase
Microscopic succulent
Yesterday
Rachel L.
My daughter was so excited to receive her first box - only to find a microscopic succulent in a container that the dirt all fell out of.
Would not recommend this or order again.
Verified Purchase
Nice Concept, succulent not healthy
Yesterday
Smith T.
This was my first order of the Succulent Box. The concept is good, the packaging (log) was good, the product was a disappointment. My Succulent was not in good health and one was completely broken upon arrival. Will not order again.
Verified Purchase
Poor Customer Service
Jan 11, 2021
J M.
I messaged every day last week, with pics attached as requested, and never heard back from anyone. Please just refund my money. I am embarrassed that this was given as a gift.
Verified Purchase
Oh no, I am very sorry about that. I've checked and it appears that we failed to receive any email coming from you:( Can we send you a new package right away to replace it?
Please let us know.
Not happy
Jan 10, 2021
Leann D.
I gave this to a very good friend. She loves plants and was very excited. She opened the shipment and the plants lived for about 3 days and died. I can not believe I spent this money on this. Very disappointed.
Verified Purchase
Oh no, we apologies to hear about that! We can send you a replacement right away.
Please let us know if that's okay with you.
These succs kinda suck....
Jan 04, 2021
Arianne B.
these are constantly the same box every month. Im less & less impressed with the money I pay for this each month....
Verified Purchase
Hello, we are very sorry to hear that! Can I send you a new plant right away to replace it?
Please let us know.
Nancy Dunn
Jan 03, 2021
Nancy D.
Unfortunately, this did not arrive on time and it was dead.
Verified Purchase
Hello, we are very sorry about the problem:( Can we ship out a new package for you right away?
Please let us know.
Awful
Jan 01, 2021
Brittney L.
Ordered. Said it would be here in a couple days... label printer 12/16 , usps didn’t receive until 12/21. I still haven’t received! Will not be continuing with this monthly box
Verified Purchase
Hello Brittney,
We are very sorry about that! Looks like USPS has lost your package:( Can I send you a new one right away to replace it?
Please let us know if that's okay with you!
Disappointing purchase
Dec 29, 2020
Lorraine G.
All of the succulents died once planted even though all the directions were followed. Didn’t even last more than two days.....very disappointing to my recipient.
Verified Purchase
Hello Lorraine,
We are very sorry about the problem:( Would you like us to send you a new box to replace it?
Please let us know.
Not satisfied
Nov 29, 2020
Jessica W.
I have been getting these boxes for over 3 yrs and the past two plants I have received I've had to toss. Not sure what's going on especially when I still have some from 3 yrs ago
Verified Purchase
Hello Jessica,
I am very sorry to hear that you're having issues with your succulents. Would you like us to send you an extra plant to make up for it?
Please let us know.
Sadness/badness
Nov 29, 2020
Melanie B.
I’ve ordered 3 different subscription for 3 different college girls thinking that at least one would be decent- nope they are all either dead or might as well be. Pretty disappointed
Verified Purchase
Hello Melanie,
I am very sorry to hear that you're having issues with your succulents. Would you like us to send you an extra plant to make up for it?
Please let us know.
