Succulents Box - Monthly Subscription Box
by Succulents Box - Monthly Subscription Box$5.23/ month
Buying OptionsSucculents Box - Monthly Subscription Box reviewsReviews
Write a Review3.8
Average Subscriber RatingDisappointing
Apr 11, 2021
Lori W.
I paid $15 for a $1 or less Zebra plant and to be honest it probably would have been in the sale bin at a nursery. Nothing near what I would have expected and I'm quite disappointed. There was nothing to it...tiny and ill looking. Wish I hadn't signed up for this at all.
Verified Purchase
seriously disappointed
Mar 04, 2021
Sean N.
lol haven’t received the first box and now being charged for the second. would highly recommend more accountability if you’re taking peoples money
Verified Purchase
Hi Sean.
We are very sorry about the problem:(. Can we send you a replacement box right away?
Please kindly email us for confirmation. We are glad to support you at best!
We hope they survive!
Mar 04, 2021
Jody S.
We have received four plants so far. The first one was rinkled up and brown, he did not survive. The second one did great. The third and fourth are very similar plants and may not survive. We are doing our best to revive them.
Verified Purchase
Hi Jody
We are very sorry to see what happened to your succulent. :( No worries, we are more than happy to send you a new one to replace it. But would it be fine if we are to send the replacement together with your next box with us, by adding an extra succulent to it?
Please kindly email us for confirmation. We are glad to support you at best!
Customer service is a FAIL.
Mar 02, 2021
Irene S.
My Mom never received the plant. Almost a month now. Contacted seller twice , usps shows pre shipment since the 19th of Feb. Seller says usps forgot to upload information. Not true ! Shame have to cancel, will try another plant Sub
Verified Purchase
Hi Irene,
Please be informed that your order has been shipped out.
We apologize for any inconvenience this may have caused. Due to unfortunate weather conditions across the states, we have seen that shipping has been affected. We are doing our best to send out packages safely and in a timely manner but some factors like shipping and handling can be out of our control.
We would be more than happy to send out a replacement package. If you would like I can create a shipment to go out at a later date when weather conditions improve. If not we can get a replacement box shipped out right away.
Again, we apologize and appreciate your patience and understanding. Please let me know what works best for you.
Nice Concept, succulent not healthy
Jan 22, 2021
Smith T.
This was my first order of the Succulent Box. The concept is good, the packaging (log) was good, the product was a disappointment. My Succulent was not in good health and one was completely broken upon arrival. Will not order again.
Got a second box - just as bad - my client threw it in the trash can
Verified Purchase
Hello,
We are very sorry about the problem:( Can we send you a replacement box right away?
Look forward to hearing from you!
First box plant is mushy at bottom
Feb 24, 2021
Abby C.
My cactus is completely dead came to me and looks like the bottom rotted from overwatering I still haven’t watered hoping to fix it but it looks like mush idk if it’s saveable
Verified Purchase
Poor Customer Service
Jan 11, 2021
J M.
I have still not received my refund and I keep getting the run-around as to where it is. Avoid doing business with this company.
Verified Purchase
Oh no, I am very sorry about that. I've checked and it appears that we failed to receive any email coming from you:( Can we send you a new package right away to replace it?
Please let us know.
Cancel my subscription
Jan 31, 2021
Wray S.
My wife has received 2 plants so far. The first one died within a day. The second one was pretty much stiff and dead upon arrival. I wish to cancel my subscription.
Verified Purchase
Hi Wray,
We are very sorry to hear that you're having issues with your succulents. Can you send us your order number please so we can send you a replacement right away?
Finn Davis
Jan 31, 2021
Karen D.
Two boxes delivered
One died immediately
One had no cactus
Verified Purchase
Hi Karen,
We are very sorry to hear that you're having issues with your succulents. Can you send us your order number please so we can send you a replacement right away?
Ruined
Jan 17, 2021
Dana M.
Completely ruined in the mail ):
Verified Purchase
Hello Dana,
I am very sorry to hear that you're having issues with your succulents. Can you send us your order number please so we can send you a replacement right away?
2 thumbs down.
Jan 23, 2021
Trudy M.
This company is garbage. I've ordered succulents from other online companies and this one sucks. The packing is garbage. The last three orders I've received the plants died within one week. They arrive completely tumbled and disrupted. Not to mention they give little to no consideration of where they're shipping to. I recommend ordered from elsewhere.
Verified Purchase
Oh no, we are very sorry to hear about the problem:( I hope you can give us a chance to make it right for you. Can we send you a replacement plant right away?
Please let us know.
Microscopic succulent
Jan 22, 2021
Rachel L.
My daughter was so excited to receive her first box - only to find a microscopic succulent in a container that the dirt all fell out of.
Would not recommend this or order again.
Verified Purchase
Oh no, I am terribly sorry to hear about that! Would you like us to send you a replacement plant?
Please let us know.
