Succulents Box - Monthly Subscription Box reviewsReviews
Write a Review4.1
Average Subscriber RatingDisappointing
Today
Lacy S.
This was supposed to be gift. I ordered the plant and received two cuttings instead. I have sent three emails and I have gotten no response! Very disappointed!
Verified Purchase
Disappointed plant m. Update: DEAD PLANT
5 days ago
Terra L.
75% of my plant arrived absolutely mushy. The packaging was adorable and everything, but what good is a dead/dying plant.
Update:
Day2 and what was left of the leaves fell off. Plant was dead when I got it. I'm so disappointed. I want my money back!
Verified Purchase
We're very sorry to hear about the problem:( Let us send you a new box to replace it. Would that be okay with you?
Please let us know.
Not impressed
Jul 15, 2020
Eve D.
Never received first box which allegedly arrives within first 3 days. It doesn't. I am already being charged for a second box 2 weeks after my initial subscription. Not impressed. Still waiting to receive first item.....
Verified Purchase
Hello Eva, I believe we've already responded to your email. Kindly check.
Thank you!
Don't do it!!
Jun 06, 2020
Jo M.
My 2nd shipment went missing. I have emailed this company THREE times and they have not responded once. Horrible customer service.
Verified Purchase
Hi Jo,
We're very sorry to hear about your problem. Would you like us to send you a new plant for replacement? Please let us know.
Don't bother, what a mess!
May 07, 2020
Samantha S.
Cancelling my subscription. My succulent was not packed in a holding container as pictured. It was wrapped in a sheet of foam and tossed in with packing peanuts. The plant is half dead and looks like a pile of dried out peas. I am so beyond disappointed. I really wanted to enjoy this subscription box. I do not recommend trying.
Verified Purchase
Hi Samantha,
I am very sorry to hear that you're having issues with your succulents. Would you like us to send you a new plant to replace it?
Please let us know.
Do not order!
Apr 18, 2020
Miranda S.
Never received my first order. It was lost in the mail. They offered to send a replacement with my second subscription... Got my second subscription today with only what was originally ordered. Never got my replacement. I'm going to find another subscription!
Verified Purchase
Hi Miranda,
I am very sorry to hear that you're having issues with your succulents. Would you like us to send you a new plant to replace it?
Please let us know.
String of pearls
May 12, 2020
Lea B.
My plant was practically dead :( I managed to nurse it back to health (string of pearls)
Verified Purchase
Hi Lea,
I am very sorry to hear that you're having issues with your succulents. Would you like us to send you a new plant to replace it?
Please let us know.
Never Received!!!
Mar 18, 2019
Brenda W.
I have never received my first plant! I recently received an email stating you were ready to send me my second plant in April. Do not send a second plant since I never received the first one!
Verified Purchase
I am very sorry to hear about that. Feel free to contact us for replacement or refund. We will make it right for you.
Fraud
Nov 05, 2019
Donald B.
Haven't received anything after I paid a month ago
Verified Purchase
I am very sorry to hear about that. Feel free to contact us for replacement or refund. We will make it right for you
May 25, 2019
Melissa G.
My plant was in terrible shape and died shortly after being delivered. I was really excited about this box and so disappointed.
Verified Purchase
I am very sorry to hear about that. Feel free to contact us for replacement or refund. We will make it right for you.
Dead Flower
Mar 10, 2019
Melodie P.
Flowers were dead and dirt all over.
Super disappointed.
Verified Purchase
I am very sorry to hear about that. Feel free to contact us for replacement or refund. We will make it right for you.