Succulents Box - Monthly Subscription Box
by Succulents Box - Monthly Subscription Box$5.23/ month
Buying OptionsSucculents Box - Monthly Subscription Box reviewsReviews
Write a Review3.8
Average Subscriber RatingWell....
5 days ago
Billie B.
Wasn't at all what I'd expected. But live and learn.
Verified Purchase
DO NOT PURCHASE
Jul 12, 2021
Patricia L.
First, it was a developed succulent. Second, Shipping kind of looks like they tried.. Third, dirt was dust and the succulent was about to die. Fourth, just a little card with a name and generic care. 100% not what was advertised. Overall Final Review. This company does not care about their plants. Does not care to explain the plants to their customers. And I will not renew.
Extremely poor. Do not ever recommend.
Verified Purchase
Hello Patricia,
I am very sorry to hear that you're having issues with your succulents. Would you please send us a screenshot and/or pictures of the plants you received to our email?
Once we have that information from you, we will get this issue sorted out for you!
Thank you for your patience.
Plant Box
Jul 12, 2021
Kaitlyn C.
The plant came broken and the dirt was everywhere in the box
Verified Purchase
Not super impressed with CrateJoy
Jun 25, 2021
Nora V.
The signup for the subscription is deceiving. Make sure you are not selecting auto-renewal without realizing it. Plants are super small.
Verified Purchase
Good idea, poor succulent selection.
Oct 19, 2020
Johnny D.
One of the succulents was so tiny and both were knocked around in its packaging. The wow factor really wasn’t there for me after that.
Verified Purchase
I am terribly sorry to hear about that, Johnny ! Let us send you a replacement plant. Is that okay with you?
Please let us know.
No green thumb but what the hey is that?
Apr 21, 2021
Elizabeth H.
I expected something in the picture but it looked like an creature or octopus which wasn't appealing. Sorry, succulent sounds interesting not weird. Not sure what to do with this object. Since I'm not a plant person I thought how bad could it be, it's bad because the plant is ugly and it looks like it wants to die. (IMO)
Verified Purchase
Don’t bother
Mar 04, 2021
Camie H.
Gave 2 stars for overall because customer service was fast to reply and to take action. However, after 4 tries - we saw 1 healthy plant. The first was so wilted there was no hope for reviving even a piece. The replacement looked great. Each month following, the box was always “arriving late” or “lost.” The plants weren’t top quality. They were consistently inconsistent and I spent majority of the experience emailing back and forth to customer service. It would have been less of a hassle and cheaper to drive to Lowe’s and buy a new plant each month.
Verified Purchase
Don't bother
Feb 24, 2021
Amanda E.
Waste of money.
Verified Purchase
Skip this one
Feb 01, 2021
Alex H.
My first plant came completely dead and I'm not even sure if my second months plant is alive. The plants are so tightly packaged that I don't think the little guys stand a chance. They are incredibly messy and are so tiny. The picture on the page makes it look like you'll get this beautiful plant but in reality you get this dinky little dead leaf. I'm receiving a subscription as a Christmas gift and decided to give one as a gift since I thought it was a great concept. Would not recommend after this experience. Bad execution.
Verified Purchase
Hello Alex, I am terribly sorry to hear about that! Would you like us to send you an extra plant to make up for it? Please let us know.
Not worth the price.
Mar 25, 2019
Jill U.
Disappointed at the size of plants. Can get a much larger plants locally for half the price. I pre ordered 3 boxes of 4 plants each and so far 2 of my boxes had the exact same 4 plants in them with no reply from their customer service about this issue.
Verified Purchase
I am very sorry to hear about that. Feel free to contact us for replacement or refund. We will make it right for you.
Just okay
Nov 20, 2019
Chanita B.
Got my second box yesterday. First plant arrived okay, 2nd covered in dirt when open the box. Both succulents are very generic looking but healthy. I'd say they're not worth the price.
Verified Purchase
I am very sorry to hear about that. Feel free to contact us for replacement or refund. We will make it right for you
Plants out of planter dirt everywhere
Jan 31, 2019
Kristie S.
When I recieved my 1st box, the plant was out of planter, dirt everywhere, had to replant the plant hopefully it lives. Add dirt. Not a great first impression.
Verified Purchase
I am very sorry to hear about that. Feel free to contact us for replacement or refund. We will make it right for you.
No instructions included
Apr 21, 2020
Jess-n C.
No instructions. No idea what to do with the plant that came with no pot or anything
Verified Purchase
Don’t waste your money here
Jan 09, 2021
Lee R.
Not impressed at all. Air plants were plain last two months. We also received a white metal bucket to plant them in both months. There is no included material to plant them in such as rocks so my plants have yet to be planted. I could have found better containers at the dollar store honestly. Gotta say, this was a terrible gift for my daughter. She was so disappointed and so was I. I purchased three months of airplants with an accessory and three months of succulents in pots. Can’t say the succulents were very impressive either. They were basic, run of the mill succulents in a tiny clay pot.
Verified Purchase
Hello,
We are very sorry to hear about your problem. Can you please contact us at "support@succulentsbox dot com" ? We'd love to make it right for you.
Too small!
Dec 27, 2020
Millie R.
Very tiny plant!
Verified Purchase
I am very sorry to hear that you're having issues with your succulents. Can you send us your order number please so we can send you a replacement right away?
Cute but not worth the money
Dec 20, 2020
Missy R.
Cute plants but not worth the money. I can buy them way cheaper at the store with a pot.
Verified Purchase
Hello Missy, I am terribly sorry to hear about that! Would you like us to send you an extra plant to make up for it? Please let us know.
Not a fan
Nov 09, 2020
Paula R.
This was my first box and I was not happy with my succulent. It was dry and the leaves were falling off. Hopefully this was a one time thing. I did talk to the customer service and they did get back to me quickly. Asked for me to take a picture and send back to them
Verified Purchase
Hello,
I'm so sorry you are unsatisfied with your plants. Please contact us and we can send you replacement plant right away.
Disappointed
Oct 25, 2020
Sydney P.
This month’s succulent (Echeveria) arrived, but several of the leaves looked dead. We watered it and it plumped up, but those leaves didn’t, I believe this succulent isn’t going to survive. Also when we opened the box and removed the bubble wrap, the vase had dirt but looked like the plant was missing. Once we dumped out the dirt, we saw the succulent that had gotten buried - I guess the dirt had shifted so much and the succulent was so small, that it got buried. Very disappointed this this month’s shipment.
Verified Purchase
I am so sorry about what happened to your plant, Sydney ! Let us send you a new plant to replace it. Would that be okay with you?
Please let us know.
Unhappy
Oct 18, 2020
Barbara Z.
This subscription has been a headache. I mistakenly ordered 2 and found how difficult it is to maneuver through the site to cancel one. Eventually I ended up canceling both because I was planning to be away for a while and wouldn’t be able to receive the shipment, with the Intention of starting over when I got back. Then, today, several weeks AFTER I had canceled, I received a notice that the subscription ( with 2 boxes) was shipped! I’m in the process of finding out if my card will be charged. The product is ok, - just so frustrating trying to manage the subscription. Will not be recommending this to anyone.,
Verified Purchase
Hello Barbara,
I'm sorry you're having problems with your subscription. I believe we've already responded to your email. Kindly check.
Thank you for using our services!
Sad that it died the day after I got it
Oct 13, 2020
Cynthia G.
Tge plant took linger to arrive then was expected and as soon as I got it and I watered it it died right away
Verified Purchase
Hello Cynthia ,
I'm very sorry to hear about that! Let us send you a replacement plant to make up for it. Would that be okay with you?
Review
Aug 28, 2020
Sharon C.
I will be cancelling after the 3rd shipment.
Verified Purchase
Oh no, I am very sorry to hear that you wish to unsubscribe from receiving succulents:( Would you mind sharing the reason you wish to do so with us?
Duplicates - Nothing Special
May 26, 2020
Krystal B.
Dissatisfied, this is my second box and I received it's the same plants. I ordered this box for different varieties not to get the same stuff over and over again.
Verified Purchase
Hi Krystal,
I am very sorry to hear that you're having issues with your succulents. Would you like us to send you a new plant to replace it?
Please let us know.
Just no....
May 14, 2020
Isaiah E.
So my plant didn’t come like the shipping policy said it would. When I finally got it. It wasn’t any of the plants they show in that sneak peak picture. The plant was half dead and packed so tight. It took an hour to get it out the pot it came in. In the process of root repair right now. Not what I expected. But ima see what the second month has in store. And then I’ll decide if I want to continue this or not
Verified Purchase
Hi Isaiah,
I am very sorry to hear that you're having issues with your succulents. Would you like us to send you a new plant to replace it?
Please let us know.
DOA and no customer service.
Feb 27, 2020
Emily B.
Plant arrived with no dirt on plant, extremely dehydrated, most of the blooms fell off in transit. Emailed supplier and no response.
Verified Purchase
Hi Emily,
We're sorry to hear about your problem. Feel free to contact us for replacement. We'll make it right for you.
Cancelling for missing plant error
Jan 21, 2020
Katie O.
I paid good money for my box. The seller is fixing my issue in my next month's shipping. However, because I'm paying for many months in advance, the experience has left me a little unshaken as I feel that since I am paying for a service and did not get what I paid for the first time around, I'm not sure I will the second time around. If I do, I will reup my plan if I like what I receive.
I was supposed to get 1 airplant and 1 succulent. Instead and I received 1 airplant. Not what I ordered. When I contacted them, rather than looking up my account, I had to send that account proof. Which when I did they immediately apologized for the error. I did agree to let them send the missing succulent with my next box to allow them to save shipping fees.
However, since I paid for months ahead of time; I am cancelling my plan. If they do come through and make it right, I will reup my plan. But until then, I am canceling. As only a 64% 5 star rating on this box has unnerved me a little.