Q: Is your box vegetarian?Asked by Marilee K., August 2019
Thanks for reaching out! We are big fans of a Vegan diet, but the Sugar Smart Box is not always vegan, our main focus is on sugar content.
Sugar Smart Box
Q: Will I get notification when my gift box has shipped?Asked by Gaye M., October 2020
Yes! All of our boxes are shipped the first week of the month following purchase and you'll be notified when it's shipped.
Q: It's now the 6th and my box still hasn't shipped. Why does it say it will ship the first week and then it doesn't?Asked by Joan S., March 2021
Thanks for reaching out to us! As we prepared this months box we realized we were short a couple of days for February when we ordered the Sugar Smart snacks. All of the items have arrives and the boxes will be shipped Monday, the 8th.
We apologize for the delay and will plan accordingly next February.
Q: Is there any way to order for future shipping? I'd love to buy as a Christmas present today, but obviously don't want it to ship until January of 2021 then.Asked by Maria W., November 2020
I'm very happy with the variety of items, and the ones I've tried so far have been delicious! I'm already taking note of the ones I like best so I can add them to my pantry; this is a great way to find things that are low-glycemic and tasty.
This box contains a very good assortment of quality sugar smart treats. I will purchase again.
I ordered a box for my mom, who has prediabetes. She sent me a picture, and it was 7 small snacks. I don't think that's worth it for almost $30. Feeling pretty disappointed.
Thank you for your feedback, I'm sorry you feel disappointed. Many of the snacks we curate are from new brands, the wholesale cost of product and the shipping cost are all included in your shipment. In addition, we are able to provide discounts on many if the items and those savings can also provide substantial value.
Thank you again for the feedback,
Yuck!!!! It was a bunch of junk. Took a month to get and already billing me again and I haven’t even had a chance to try it all.
Thank you for your feedback, sounds like you didn't like the snacks. I'm so sorry, we do our best to curate new and exciting items in the low sugar and low carb space, but obviously they're not for everyone. As per your request, you have been issued a FULL REFUND, so at least it didn't cost you anything to try the snacks....
Not sure what I expected. There are ver few products and they are just OK
This box contained about 5-6 snack items, some items that I’ve seen in stores for about $1 a piece. I got this as a valentines gift for my fiancée and I was so embarrassed when this was all he got!
Thank you for your feedback, I'd be glad to send another box. Last months box had 8 items, including some items that have never been on a store shelf, it sounds like your box was missing a few items if there were only 5 or 6? Let me know if you want a replacement box.
I am in disbelief at what a small box awaits me on my front porch. I am so very dissatisfied with the lack of contents. For what I paid I expected 10 items, give or take. I did not expect 6 single serve packages for $30+ a month. I am wondering if the remainder is to arrive in a different box. Would advise to keep looking for a value because this box subscription is taking advantage of their customers. Shame on them.
Thank you for your feedback, I'm sorry you were disappointed in your Sugar Smart Box, all of our boxes include a minimum of 7 snacks, if you were short one we'd be glad to replace any missing item(s). I've also offered to cancel the balance of your subscription and refund the balance of your original purchase. I hope you have a wonderful week, kind regards, Page
Sometimes low sugar also means low taste. These snacks were all quite tasty, and Very helpful in maintaining a healthy lifestyle!
It felt like Christmas opening all the packages and trying out each of the healthy snack offerings. I had to remember to not eat them ALL in one seating. Thank you for finding so many wonderful items.
I'm so glad you enjoyed your Sugar Smart Box! We'll keep striving to make every month feel like Christmas!
Gifted this box to my sister - she is following the keto diet and I wanted to help her stay on track with some yummy snacks. (LOL aren't the snacks what get us all?) Anyways, she received a little preview box just in time for Christmas which she loved. She recently received her first box and all I've heard are good things. It is a good amount and variety for the price and a great way to try new things without committing to a large supply of one item that you might not like.
Our March box featured an assortment of snacks, the crisps are perfect for enjoying your favorite salsa or dip, the keto bars and smart cake satisfy any sweet tooth and for those needing a salty snack while binging on Netflix, the Roasted Edamame and sunflower seeds will do the trick.
Our April box is a true sampler of Sugar Smart snacks, ever tried roasted pumpkin seeds with sea salt? Or made a low sugar cake in a coffee mug? Did you know baked Chickpeas can satisfy the need for an anytime snack? All of these questions are answered this month!
Our October box features Max Mallow and Fava Licious, a perfect blend of sweet and savory to satisfy yourself as teh days get shorter and the evenings get cooler!
Our November box features the taste of caramel and almond, with a little cheese flavor to boot... you'll be thankful this holiday season you chose Sugar Smart Box!