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Handcrafted Magickal Monthly Offerings - "Be Brave. Be Powerful. Be Beautiful.™"

Plans as low as $34.99 / month

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S. Donlon

by Sara D., Jun 15, 2018

Hi I’m not understanding how it goes - I ordered may first never even received a may box it is now June first ....

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SugarMuses™ said...
Jun 01, 2018

Hello Sara, Thank you for taking the time to send us your feedback. We want to ensure our customers are taken care of and have a great experience. We apologize if there was any confusion about our subscription services and how they work. Purchases made between the 1st and the last day of the month are for the next month’s box, which ship between the 5th and the 9th. In reviewing your order, your box purchased on the 1st will be shipping as scheduled between June 5th-9th. You will receive an email with tracking information when your box ships. We apologize for any confusion that this may have caused. We are excited for you to receive your first box and hope that the items resonate...

When will I get my box?

by Niki F., Jun 15, 2018

I placed an order and was debited from my bank on May 8th for this subscription.

I have received no shipping information or any updates.

I am waiting to see if this subscription is even worth it. By this experience so far, I don’t think I’ll be keeping it.

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SugarMuses™ said...
Jun 07, 2018

Hello Niki,

Thank you for taking the time to send us your feedback.

We want to ensure our customers are taken care of and have a great experience. We apologize if you have not received our previous emails sent to you about your order and our subscription service. Sometimes these emails go to the junk or spam folder and customers are unaware of our communications.

We apologize for any confusion about how our subscription services work. Purchases made between the 1st and the last day of the month are for the next month’s box, which ship between the 5th and the 9th. Orders are gathered and during the month we are busy making items for the next month’s box before shipping them out. Customers receive email notifications when:...

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