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Edit July 3, 2019 The company seemed to have been having issues getting messages through CrateJoy. Once they got back to me, from then on they were very good about responding. I received my box a couple of days ago. I ordered back in April, so I’m not sure why the May/June box did not ship until the end of a June. I like most if the items, though there was one item that was a variant and I would have liked the baskets much more. Overall, I’m pretty happy with the box curation, and after the initial issues with contact got cleared up, they were very good about responding to my emails. I like it enough to try out another box.
Hi Hope, We received your emails from June 11 and June 12, but do not see any other communications from you, so we apologize if any other emails were caught in a filter. As stated on our website, we typically reply within 1-2 business days of receiving your emails, and our customer service team replied to you this morning on June 13. Regarding your question about shipping - we are a bimonthly box that ships at the end of the even-numbered months (every other month). Our complete shipping schedule is also listed on our website and cratejoy listing. Please let us know if we can further assist.
I really want to like this box. I've already cancelled once but thought I would try again because I really liked the products in the last box. -but the shipping is horrible!! I don't ever get a response when emailing the company. I reviewed the shipping policy and it says shipping the last of October and even though I got an email that says it has shipped, when I check the tracking it says it is still being processed. So ultimately I haven't received the first box that I paid for in August and I have already been charged for the second box. Again, I really want to like this box but please please do better with shipping!
Hi Joy, we are sorry about the shipping delays for the October box. The boxes are being shipped all throughout this week via upgraded 2-3 Day Priority Mail and we posted an update on our social media pages. We are having issues with receiving emails through cratejoy due to some filtering through our servers, so please feel free to contact us at admin [at] sundaehome [dot] com to reach us directly. We typically respond within 1 business day whenever possible. We hope you love the October box when you receive it in the next few days.
I am a huge sub box buyer of high end boxes. This one is my absolute favorite. Fabulous taste, fabulously priced. I never give anything away. I wait in anticipation for the next one.
I could hardly wait for this box to arrive. I subscribed too late to receive the last box. When it arrive everything was PERFECT! I don't drink so that portion of the box will be gifted, But the knife set has been on my wish list for 20 years! When my husband and I registered for gifts before our wedding, I asked for this brand of knife set. I almost started crying when I pulled it out of its padded mailer. The candle, omgracious, is phenomenal! I love this box! Watch for my unboxing on YouTube Unsweet Tea and Me
I rarely write reviews, but this box deserves an exception. I've been generally happy with all boxes from Sundae Home, but this is the first time I was really enthusiastic about *everything* in the box. Usually there is one thing that is "meh," but this one was perfect. The knives are top notch, throw blanket (picnic blanket?) has a neutral, clean, goes-with-everything herringbone pattern, candle smells great, and silicone glasses can be used for a hundred things, not just wine. Love all of it!
This is a great box. I was anticipating this one since the day I signed up and I'm very happy with everything! Also the customer service is great!
Truly lovely customer service very helpful and very kind highly recommend
Honestly, this box is incredible. I wasn't expecting 1. the amount of products that came in the box (the box came chock-full of useful things..no junk to be found here!) and 2. the quality of items! March's box include some amazing goodies like a set of noodle bowls (with soup spoons + lovely gold-tipped chopsticks) and items from the uber-chic homegoods/lifestyle accessories brand Umbra (including an awesome photo frame that I had actually been eyeing myself, and I got the exact frame in the box!). The box was filled with high-quality items that I will actually use in my home + life., and everything was packed super well -- even though there were fragile items, nothing arrived dinged up or broken. Love + highly recommended!!!!
I just received my first box from Sundae Home, and I am in love! I was expecting to not like one or two things (people's tastes are so varied!), but everything was perfect. The quality is fantastic, and the box contained things I actually want to use. I highly suggest this box to everyone.
This box is truly worth every penny. I liked it when they were sending them every month but they have changed into a quarterly program. I am still staying with them however. The quality that they send in their objects is extraordinary. I really look forward to every single box I get from them knowing that it was actually money well spent. Don’t hesitate get this box.