Edit July 3, 2019 The company seemed to have been having issues getting messages through CrateJoy. Once they got back to me, from then on they were very good about responding. I received my box a couple of days ago. I ordered back in April, so I’m not sure why the May/June box did not ship until the end of a June. I like most if the items, though there was one item that was a variant and I would have liked the baskets much more. Overall, I’m pretty happy with the box curation, and after the initial issues with contact got cleared up, they were very good about responding to my emails. I like it enough to try out another box.
Hi Hope, We received your emails from June 11 and June 12, but do not see any other communications from you, so we apologize if any other emails were caught in a filter. As stated on our website, we typically reply within 1-2 business days of receiving your emails, and our customer service team replied to you this morning on June 13. Regarding your question about shipping - we are a bimonthly box that ships at the end of the even-numbered months (every other month). Our complete shipping schedule is also listed on our website and cratejoy listing. Please let us know if we can further assist.
I was excited to receive this box. It took a long time and due to a shipping issue, we did not get one last piece. They give us high quality items. We got hanging canvas bags. I am trying to figure out how to use them. I did read about them in the Sundae Home e-flyer, but I guess I need a visual. We did get to pick the color we want for the placemats which should be coming in my next box. I am excited to get them. I am planning on subscribing for the next couple of months. :-)