Didn't get anything...EVER!
by Heather written 3 months ago
I just cancelled the renewal on my 3 month subscription. I ordered in October and have yet to receive anything! I was told by the seller that I would be getting a box in November....nothing, no box, no shipping information. I made repeated attempts to contact that seller in December, but she only replied after I got Cratejoy involved. She stated that she would be shipping the November box the next day and email the shipping info. Never came, not the box, not the email and no word on the December box either. Now it's January and I have zero hope that I will get any of these boxes. I contacted the seller last week stating that I either wanted my boxes or a refund, but she has yet to reply. Please do not subscribe to this box if you want to actually get what you are paying for!
by Luci written 5 months ago
Still have not received my Tangle Trove. I need communication and a box!
No box? Communication Not Always Good
by Christine written 5 months ago
I signed up in October and was told I could receive an October box if I signed up right away. I later emailed because box never came, and here we are in November where the plan wants to renew and no box, after two more emails no response, either. In this day and age you just can't operate like that. You need to be responsive. It's a good idea, too bad it doesn't appear reliable. I hope I receive one box because I did pay for one,