Q: Can 2 people share this box, or should we get a 2nd subscription?Asked by Allan G., September 2020
Yes these boxes are good to share with two people and sometimes the entire household.
Q: Are your products cruelty-free, paraben-free, organic, or vegan?Asked by Allan G., September 2020
Yes our products are Cruelty-free, Paraben-free, and Organic. Our products are Vegan with the exception of responsibly sourced honey and bees wax which is in some of our creams and snacks.
Q: When is my subscription billed?Asked by Allan G., September 2020
First time orders are billed at the time of purchase and ship within 5 business days of ordering. Recurring orders are billed on the 11th of each month and ship within 5 business days.
Q: When is my subscription going to be shipped?Asked by Allan G., September 2020
All boxes are shipped wihtin 5 business days of billing date.
I love Taspen's products! I am so excited that they are finally on crate joy!