Ten Thousand Cookies

by Ten Thousand Cookies

A gluten free & vegan cookie subscription!

14 reviews

Plans as low as

$28.00/ month

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Reviews (14)

Terrible cookies

Aug 11, 2021
Overall
Shipping
Quality
Curation
Judith P.
3 Reviews
Subscribed for 11 days

These cookies were very disappointing. Every bag of the flour paste tasting sugar cookies was crushed and the cookies were pulverized. These cookies are not worth the almost $40.00 monthly cost. Please cancel the rest of my subscription. Please refund my money on the 2nd and 3rd packages

Verified Purchase
Ten Thousand Cookies said...Aug 11, 2021

Dear Judith,
I'm so sorry to hear that your cookies were broken. We try to package with care, but occasionally accidents happen in the mail... we've been known to send replacements to customers who ask nicely. ;) I'm also sorry to hear that the taste of the cookies wasn't for you. We have so many fans and repeat customers who LOVE our recipes, but to each her own! Your refund has been processed and we wish you the very best.
Love,
Ashley (Owner and Head Baker at Ten Thousand Cookies)

Ditto

Mar 08, 2019
Overall
Deidre S.
6 Reviews
4 Helpful
Subscribed for 2 months

Second box same as the first. I really expected some variety from month to month. What's the point otherwise. I made the mistake of subscribing to 3 months. Huge waste of money. Ruined a good oatmeal cookie with peanut butter. Chocolate chip could really use some vanilla not much flavor. Decorated cookies pretty but flavorless.

Verified Purchase
Ten Thousand Cookies said...Mar 11, 2019

Oh no! I'm sorry you were expecting something different! The Cookie Crate is our way of shipping our top selling treats to our awesome supporters who want cookies every month. :) Monster cookies are our #1 seller, but they're definitely peanut buttery! We would be happy to swap them out for another type of (non peanut butter) cookie in your next shipment. We're grateful for your support and would love to make it right for you! I'll reach out in an email to see if we can connect there. :)