There was a little bit of a bumpy road when it came to the December box, but Nancy made sure that any issues were taken care of and that there were no worries with the box going forward. I had chosen to cancel my subscription with everything going on, but after the great customer service shown I'm giving Mercantile another go. Thank you so much for not leaving us customers in the dark. Can't wait for January's box to get to its destination.
Thanks for taking the time to give us a good review. We know there are a lot of choices out there and we appreciate that you are giving us another chance. I wish shipping hadn't been so unpredictable during December. Things should be on a much smoother road this year!
Would have preferred less food products.
I like the products, however in my last box one of the items listed was missing.
Thanks for reaching out and letting us know. Please contact us so we can send you the product you are missing. We will get it shipped to you immediately. We don't want you to be without it.
Purchased this product from GrabOn with the best discount. I satisfied with that price and discount. Thank you
This was my first box and it is lovely! The packaging is great and well-insulated, especially for international shipping (which was pleasantly fast!). I haven't had a chance to try out the recipe or most of the other ingredients yet. I did, however, make sweetcorn fritters for dinner, and the sorghum syrup went REALLY well with a leftover one for dessert! :-D
Thanks so much for taking the time to review our box, Claire. I'm really glad you are enjoying it. Sorghum syrup is great on lots of things!