Q: It looks like registration fees for races are not included in our subscription, is that correct?Asked by Cynthia C., December 2020
The registration fees and shipping are all included! So you won't have to pay any additional fees at all. I hope this helps clarify your question!
Q: When is my subscription billed?Asked by Christopher C., September 2020
No answers yet! Be the first to help by adding an answer below.
Q: What do I do if the items don't fit? Asked by Christopher C., September 2020
Christopher, we have 4 standard shirt sizes (Small, Medium, Large, and XLarge). They are all standard Unisex shirts. In case your shirt doesn't fit, you can send it back for a replacement!
Q: When is my subscription going to be shipped?Asked by Christopher C., September 2020
Christopher, we ship every 15th (if not earlier) of the month!
I wish it was a bit clearer if a box will be received or just an email? I guess I figured a box would be sent out but when I check status and read last comment do they just look for an email? I have reached out about status and have not heard anything at this time.. it’s not as cut and dry as other boxes and honestly I was hoping this would be a winner for my running family member but I’m a bit confused how it works and have not received response from seller at this time. Placed order last month and still showing nothing has been sent per status.
So did receive notice box was to go out this week but still not showing it has.
Maybe it’s just me, but this is chaos. I thought they were going to send me one email per month with a packet for that month’s race. Instead, I got a confusing email that seems to be telling me to go to a website to choose a race, and click somewhere else to generate a bib, and choose a picture somewhere else. You seem to need to click in 12 different places to put it together yourself. I don’t know. Not worth the time or money.
Hey Holly, we wanted to provide the option for you to choose from all our different themed or virtual destination races. If this was too confusing, we could definitely pick the race for you as well. But being we have over 50 different themes, we thought providing the option would be more fun. Once you chose the race theme you wanted to participate in, we would send you the corresponding virtual packet. I hope this helps!
Our Bye New Year's Virtual Race theme includes our New Year's Shirt and Medal! Run a 5K, 10K, Half-Marathon, or Marathon and get our cool, customized themed swag and 12 digital tools. Perfect gift for runners!
Our Christmas Jingle Virtual Race theme includes our Christmas Shirt and Medal! Run a 5K, 10K, Half-Marathon, or Marathon and get our cool, customized themed swag and 12 digital tools. Perfect gift for runners!
Our Virtual Wine Tasting Race theme includes our Run and Wine Shirt and Medal! Run a 5K, 10K, Half-Marathon, or Marathon and get our cool, customized themed swag and 12 digital tools. Perfect gift for runners!
Our Run Paris Virtual Race theme includes our Paris themed Shirt and Medal! Run a 5K, 10K, Half-Marathon, or Marathon and get our cool, customized themed swag and 12 digital tools. Perfect gift for runners!
Our Bye Run for Coffee Lovers Virtual Race theme includes our Coffee Lover's Shirt and Medal! Run a 5K, 10K, Half-Marathon, or Marathon and get our cool, customized themed swag and 12 digital tools. Perfect gift for runners!
Run our Valentines Virtual Race! Get our I love you Shirt and Medal! If you sign-up for the premium option, we'll send you a box of chocolates too!
Get our Easter Virtual Run swag! Get our Hope Shirt, medal, and Easter goodies for the kiddos with our Premium Packet!
Run for our veterans that have served and sacrificed for our country! Get our veterans shirt, medal, and commemorative swag!
Race the night in this night virtual race! Get our race the night shirt, medal, and LED bands with our Premium packets!
Last Minute Gift? No worries.
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