Maybe it’s just me, but this is chaos. I thought they were going to send me one email per month with a packet for that month’s race. Instead, I got a confusing email that seems to be telling me to go to a website to choose a race, and click somewhere else to generate a bib, and choose a picture somewhere else. You seem to need to click in 12 different places to put it together yourself. I don’t know. Not worth the time or money.
Hey Holly, we wanted to provide the option for you to choose from all our different themed or virtual destination races. If this was too confusing, we could definitely pick the race for you as well. But being we have over 50 different themes, we thought providing the option would be more fun. Once you chose the race theme you wanted to participate in, we would send you the corresponding virtual packet. I hope this helps!
I wish it was a bit clearer if a box will be received or just an email? I guess I figured a box would be sent out but when I check status and read last comment do they just look for an email? I have reached out about status and have not heard anything at this time.. it’s not as cut and dry as other boxes and honestly I was hoping this would be a winner for my running family member but I’m a bit confused how it works and have not received response from seller at this time. Placed order last month and still showing nothing has been sent per status.
So did receive notice box was to go out this week but still not showing it has.