Q: Does Bestie Box charge for shipping in the US??Asked by Sharon H., June 2019
Hello. You can receive free shipping on your order using the code: FREESHIP2019
We hope this helps.
Q: You state you can get your first bestie box for 15 this IIs not how it rang upAsked by Angela G., April 2021
Q: I think that I ordered a Bestie Box for my friend Linda Ball. I have not received an email confirming the order . Please check on this and let me know ASAP! Thank you! Victoria Ryan Asked by Victoria R., December 2020
Q: I want to order for a friend for Christmas when should I order it?Asked by Nicole W., November 2020
Hello! Thank you for your inquiry. It would be best to order your box before December 15th so your order can be delivered before December 25th. We hope this answers your question 😃
my friend loved her gift!
I ordered this for my bestie and feel like the world's worst friend as a result! Signed up in December 2020, received the January box, then the February box came really late but noted that box was actually counted twice in the delivery summary, making it look like they had sent all three (same tracking number and shipping summary). Emailed Bestie Box - no response.
Cratejoy eventually got involved (not sure whether I'd bother subscribing through them either- two weeks after my ticket was lodged I had to email them to ask them to get involved, the auto email states they will if no email sent within 3 days). The seller told them the issue was due to "difficulty with international shipping". So that's why you've entered a box twice? No other answer, when I asked Cratejoy to clarify if they will send the missing box and subsequent boxes they didn't even bother to respond to Cratejoy.
To top it off I had subscribed to a 3 month subscription so in total as it stands 3 of 4 boxes not received (last one would be in June but not holding my breath), and no contact directly from the seller regarding the issues. Really poor experience and will spend my money on other subscription services that take pride in their product and customer service.
UPDATE: I wanted to give this box an updated review. After submitting my last review I was contacted by the seller. She was very pleasant. She apologized for the delay and said she'd send a new box right out. My sister received this box within a week. The products inside were really cute and my sister loved the box. I upgraded my score to a 4. I am very happy how this seller handled this and I would definitely look at them again if I was going to order something like this. I understand things happen and with good customer service like this everyone can leave happy. Thank you Besti-box!
I have contacted seller 3 times. No response. My box said a shipping label was created on April 12. It hasn't changed since. I would just like to know the status of my box. It was a gift for a friend.
I’ve emailed now twice and no one has gotten back to me. I have no idea when this box is going to be delivered.
This item has never arrived and the seller has not responded to emails for over a year. The status still claims that it is "in transit" even though it was ordered October 2019.
Please refund my money.
I ordered this box back in September and still have not received it. I contacted the company back in October and they stated that they were going to send me a new package with a new tracking number— neither do which they did. Do not get this box if you don’t want to waste your money.
Tried this for one month for my best friend and it just wasn't our cup of tea. Lots of cheap trinkets, very girly, and if I hadn't had a 50% off code it would have been a huge waste of money.
This is the worst subscription box I've ever done! I paid $43.44 for 8 items I could have gotten at the dollar store! A pair of socks, a pocket calendar, hand lotion, key chain flask,(because that's smart!) perfume sachet for your drawer, a card holder of some kind, another key chain and a face mask. For what I paid I could have built my own bestie box! Won't be recommending this one for sure.
Hi Cali, we sincerely apologize that you were unhappy with the contents of your Bestie Box. We strive to match the answers from your Bestie Survey to matching gifts, but sometimes it's not that simple. We truly appreciate your feedback and want to make this right. If you would like us to try again, at no cost to you, just let us know!
Further, if you would like to add any other details about your Bestie so that we can be sure to nail it this time, please do include them.
Loren & Amber
Awesome stuff! So glad my bestie and I did this for each other!