Q: Does Bestie Box charge for shipping in the US??Asked by Sharon H., June 2019
Hello. You can receive free shipping on your order using the code: FREESHIP2019
We hope this helps.
Q: When will my order come Asked by Lakesha B., June 2020
Your order will ship out Friday.
Thank you for your purchase 😀
Q: Hi. I put in an order, it should’ve shipped Monday 4/6/2020. I sent an email a few days ago to check on it, with no response. If you’re not shipping packages, I’d like to know how to cancel my order.Asked by Andrea M., April 2020
For anyone wondering, it was mailed out on 4/10/2020. I’ll update after my friend gets it.
Q: How can I contact you? I subscribed 04/05 and was charged $44 even though total said $15 for being first box. Now with COVID, don't want to be spending unnecessary money.Asked by Karla M., April 2020
my friend loved her gift!
UPDATE: I wanted to give this box an updated review. After submitting my last review I was contacted by the seller. She was very pleasant. She apologized for the delay and said she'd send a new box right out. My sister received this box within a week. The products inside were really cute and my sister loved the box. I upgraded my score to a 4. I am very happy how this seller handled this and I would definitely look at them again if I was going to order something like this. I understand things happen and with good customer service like this everyone can leave happy. Thank you Besti-box!
I have contacted seller 3 times. No response. My box said a shipping label was created on April 12. It hasn't changed since. I would just like to know the status of my box. It was a gift for a friend.
Awesome stuff! So glad my bestie and I did this for each other!
I’ve emailed now twice and no one has gotten back to me. I have no idea when this box is going to be delivered.
I gifted this box to my bestie, she loved it!! She used every single item. I was hesitant at first to subscribe, but after such a positive response from my bestie, I am all in.
Tried this for one month for my best friend and it just wasn't our cup of tea. Lots of cheap trinkets, very girly, and if I hadn't had a 50% off code it would have been a huge waste of money.
This is rated low because I have til yet to receive my order and it’s hard trying to get in touch with someone to resolve the issue. Money taken and no product!!!
There was an issue with the address and, rather than reach out to either refund my money or get the correct address, the box was returned to them. I reached out and got no response. I can’t speak to anything in the box, as it was never received.
It was great! My Bestie loved her box!
I sent a box to my friend and she loved it! As soon as she received the box with her letter from me inside she called me and thanked me! Super cute idea.